Jasmin Holoman
Bolingbrook,IL
Summary
Dedicated service-oriented professional with a proven track record in delivering exceptional customer experiences that drive revenue growth. Expertise in resource coordination to align with business and customer demands. Recognized as a sales expert and strategic planner, exhibiting strong interpersonal and communication skills. Aiming to leverage these competencies to enhance organizational performance and customer satisfaction.
Overview
7
7
years of professional experience
1
1
Certification
Work History
General Manager
Red Lobster
Matteson , IL
08.2021 - Current
- Oversee daily operations of the restaurant
- Manage staff and ensure high standards of service
- Implement company policies and procedures
- Maintain food quality and safety standards
- Drive sales and profitability
- Analyze sales reports and make strategic decisions
- Manage inventory and supplies
- Handle budgeting and forecasting
- Build relationships with guests and the community
Ghost Kitchen Manager
Red Lobster
Chicago, IL
09.2020 - 07.2021
- Managed daily operations of the kitchen, including scheduling and supervising staff.
- Ensured that customer service standards were met or exceeded at all times.
- Placed new inventory orders and oversaw correct restocking procedures to maintain operational output.
Culinary Manager
Red Lobster
Joliet , IL
07.2017 - 08.2020
- Ensured proper food safety and sanitation standards were met throughout the kitchen.
- Managed a team of cooks and other kitchen staff; monitored performance and provided feedback for improvement.
- Oversaw daily operations of the kitchen including scheduling, budgeting and inventory control.
Education
Some College (No Degree) - Human Services
Kentucky State University
Frankfort, KYSome College (No Degree) - Bachelor of Science in Management
University of Phoenix
Tempe, AZSkills
- Sales
- Budget development
- Employee development
- Cost reductions
- P&L management
- Communication skills
- Team building
- Customer retention
Certification
- Servsafe Proctor Certification
- Servsafe Certification
- Servsafe Allergen Certification
References
References available upon request.
Timeline
General Manager
Red Lobster
08.2021 - Current
Ghost Kitchen Manager
Red Lobster
09.2020 - 07.2021
Culinary Manager
Red Lobster
07.2017 - 08.2020
Some College (No Degree) - Human Services
Kentucky State University
Some College (No Degree) - Bachelor of Science in Management
University of Phoenix