Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Work Preference
Timeline
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Jasmin Horton

Pikeville,NC

Summary

Proven track record in enhancing customer satisfaction at Nai Thai 2, excelled in teamwork and communication, effectively managing difficult situations and busy shifts to improve service efficiency. Demonstrates exceptional attention to detail and a commitment to outstanding customer service. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Goal-oriented in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Overview

2
2
years of professional experience
1
1
year of post-secondary education

Work History

Waitress

Nai Thai 2
02.2023 - Current
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.

Sales Associate

La Paz Cosmetics
Raleigh, North Carolina
10.2022 - 10.2023
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Education

Career Diploma - Tourism And Travel Management

Penn Foster Career School
Scranton, PA
01.2024 - Current

Skills

Customer Service

  • Communication
  • Attention to detail
  • Teamwork
  • Accurate Money Handling
  • Telephone Skills
  • Public Speaking
  • Staff Training
  • Business Development Understanding

Languages

Korean
Elementary
Spanish
Elementary

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Part Time

Work Location

On-SiteRemote

Important To Me

Career advancementWork-life balanceFlexible work hours

Timeline

Career Diploma - Tourism And Travel Management

Penn Foster Career School
01.2024 - Current

Waitress

Nai Thai 2
02.2023 - Current

Sales Associate

La Paz Cosmetics
10.2022 - 10.2023
Jasmin Horton