Jasmin Karic
Zephyrhills
Summary
Professional in insurance industry with strong track record of driving results and optimizing client solutions. Adept at fostering team collaboration and adapting to evolving challenges. Skilled in risk assessment, policy management, and client relations, with focus on delivering high-value outcomes. Reliable and flexible, ensuring seamless operations and consistent achievement of organizational goals.
Overview
6
6
years of professional experience
Work History
General Agent
Violand Agency-Globe Life Liberty National
10.2023 - Current
- Promoted a culture of continuous improvement within the agency by seeking feedback from employees and customers alike on areas requiring attention or enhancement..
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
Bar Manager
Social Bar and Grill
05.2022 - 10.2023
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
Career Agent
DiFilippo Agency-Globe Life Liberty National
05.2021 - 05.2022
- Developed strong relationships with clients through excellent customer service and regular followups.
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Improved overall customer satisfaction by promptly addressing concerns and providing tailored solutions.
Sales Representative
Mattress Direct
01.2019 - 02.2022
- Expanded customer base through cold calling, networking, and relationship building.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Provided feedback from customers to product development team, influencing future product enhancements.
Education
High School Diploma -
Mehlville High School
St Louis, MO05-2017
Skills
- Leadership and team building
- Team player
- Problem resolution
- Training and coaching
- Team leadership
- Staff training/development
Languages
English
Native or Bilingual
Bosnian
Native or Bilingual
Timeline
General Agent
Violand Agency-Globe Life Liberty National
10.2023 - Current
Bar Manager
Social Bar and Grill
05.2022 - 10.2023
Career Agent
DiFilippo Agency-Globe Life Liberty National
05.2021 - 05.2022
Sales Representative
Mattress Direct
01.2019 - 02.2022
High School Diploma -
Mehlville High School
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