Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Emergency Department Medical Scribe
ScribeAmericaLLC
Victorville, CA
04.2023 - Current
Input details about patient histories, physical examinations, medications and other information into physical or electronic charts.
Followed clinicians throughout shift in high-volume, busy environments.
Maintained confidentiality of all patient information according to HIPAA regulations.
Provided clerical support to physicians during office hours, including scheduling follow-up appointments and ordering supplies as needed.
Observed examinations and procedures performed by physicians to document findings accurately in the EMR system.
Health Coach
San Antonio Regional Hospital
Upland, CA
05.2022 - 09.2023
Improved general health of clients by sharing nutrition information and fitness tips.
Monitored clients' progress and compared to pre-determined health targets.
Gathered health data from clients using self-assessment tools.
Reported on clients' health status by interpreting data.
Supported community and government agencies with health-related media content.
Labor and Delivery Volunteer
Desert Valley Hospital
Victorville, CA
05.2018 - 01.2020
Performed general cleaning duties, keeping work areas clean and organized.
Helped transport patients and assisted with discharges.
Transported laboratory results, biological specimens and patient records to correct locations.
Answered visitor questions, offered directions and escorted to destination.
Sat with patients in need of companionship and emotional support.
Cleaned and stocked treatment rooms and surgical suites.
Maintained compliance with HIPAA protocols to safeguard patient privacy.
Updated electronic medical record with new patient, appointment and billing information.
Scheduled and accompanied clients to medical appointments.
Medical Records Volunteer
Desert Valley Hospital
Victorville, CA
01.2017 - 04.2018
Scanned incoming documentation.
Maintained complete confidentiality in accordance with organization and legal requirements.
Observed confidentiality and safeguarded all patient-related information.
Kept department clean, organized and professional.
Obtained information by contacting appropriate personnel or patients.
Verified, updated and entered patient information into system.
Assisted with properly processing records requests.
Worked with speed, efficiency and accuracy to process documentation and complete projects.
Completed patient paperwork and maintained accurate records.
Emergency Room Volunteer
Desert Valley Hospital
Victorville, CA
06.2016 - 01.2017
Restocked supplies kept in patient rooms to maintain optimal levels.
Developed exemplary care abilities from comforting and assisting families and patients in emergency room.
Took patient assessments, including blood pressure and temperature and documented information.
Took patients' vital signs, collected medical specimens and updated information in patient charts.
Stocked and replenished patient care areas with appropriate supplies.
Monitored patients' condition and reported changes in status or acuity to nurses.
Safely transferred patients to wheelchair or stretchers for transportation to other departments.
Took blood pressure measurements and reported to nurse or physician if above or below normal levels.
Worked alongside doctors and nurses to provide supplies, instruments and equipment for procedures.
Maintained appropriate inventory levels and replenished treatment areas.
Triaged patients to award priority to patients with more severe complications.
Front Desk Receptionist Volunteer
Desert Valley Hospital
Victorville, CA
01.2015 - 06.2016
Answered and directed incoming calls using multi-line telephone system.
Answered phone calls, provided information to callers and connected callers to appropriate people.
Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
Greeted visitors and verified reasons for visit and appointment information.
Welcomed large volume of guests and improved overall customer service.
Maintained front office cleanliness and organized supplies to increase productivity.
Determined needs of visitors and provided information or solutions.