Jasmin Lee Washington
Enfield
Summary
Goal-oriented professional offering nearly 7 years of experience overseeing top-level managerial operations. Decisive and hardworking leader with in-depth understanding of complex residential issues, strategic planning, policy development including implementing updates. Demonstrated success in operations, team and change management.
To obtain a position where I can utilize my skills and knowledge to Support others achieve daily living tasks to promote independence.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Suicidal Residential Direct Care Staff
Center of Human Development
Springfield
06.2023 - Current
- Providing safe, supportive, day supports to individuals struggling with Suicidal ideation.
- Promote therapeutic environment to support individuals and intervening in crisis situations.
- Assist individuals with the completion of their Activities of Daily Living (ADL’s) as necessary
- Foster and maintain a homelike environment within the residence.
- Ensure all daily tasks are completed to include data collection, up-keep of the residence, and staff communication
- Maintain the medical compliance of each individual including medication administration, medical appointments, and follow-ups as necessary.
Residential Program Manager
Guidewire inc.
Springfield
05.2019 - Current
- Oversee daily operations, maintenance and administration of various community residential programs.
- Ensure all individuals are in compliance with medical services, Individual Service Plans (ISP’s), and online record management to agency and state standards
- Foster a healthy team culture that promotes collaboration and communication amongst staff members
- Support individuals to integrate and participate in their community in order to build authentic relationships
- Ensure all community programs score in the 90th percentile during DDS’ Licensure and Certification process (OQE).
- Support, develop, and train new incoming managers in accordance with agency standards
Direct Care Staff- DCF
Guidewire inc.
Springfield
02.2018 - 05.2019
- Provided residential and day support to individuals diagnosed with intellectual disabilities.
- Foster and maintain a homelike environment within the residence.
- Oversee fulfillment of daily responsibilities encompassing data collection, residence upkeep, and staff communication.
- Uphold medical compliance for each individual involving medication administration, organizing medical appointments, and implementing necessary follow-ups.
Education
Associate Degree - Criminal Justice
Springfield Technical Community College
Springfield, MA08.2014
General Equivalency Diploma -
Deborah Barton Neighborhood Center
Springfield, MA04.2011
Skills
- Team orientation
- First Aid and CPR certified
- Project management and oversight
- Collaborative team building
- Strategic planning and execution
- Multi-site operations
- English and Spanish fluency
- Strong financial & budgeting acumen
- Reliable and Responsible
- Dedicated and assertive
Certification
- MEDICATION ADMINISTRATION PROGRAM June 2022 - June 2024 MA Department of Developmental Services, Springfield, MA
- ADVANCED SKILLS MODULE SPEACILIST May 14,2025
Volunteer Experience
- Margaret’s Pantry, Volunteer, Holyoke, MA, 2017-09, 2018-06, Assist serving the community with groceries to homebound participants., Provide great customer service during thrift store hours., Receive deliveries, manage rotation of donations., Maintain pantry shelves organized and always stocked with donated goods., Respond to special needs presented by clients (e.g., walk-ins, conflicts, etc.).
Timeline
Suicidal Residential Direct Care Staff
Center of Human Development
06.2023 - Current
Residential Program Manager
Guidewire inc.
05.2019 - Current
Direct Care Staff- DCF
Guidewire inc.
02.2018 - 05.2019
Associate Degree - Criminal Justice
Springfield Technical Community College
General Equivalency Diploma -
Deborah Barton Neighborhood Center
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