Summary
Overview
Work History
Education
Skills
Competencies And Awards
Certification
Timeline
Generic

Jasmin Long

Dawsonville,Ga

Summary

Highly motivated Contract Specialist with eight years of experience in contract management and administration. Skilled in negotiating supplier contracts and fulfilling company goals for cost-effective goods and services. Exceptional communicator with an extensive knowledge of business administration and vendor management.

Overview

15
15
years of professional experience
1
1
Certification

Work History

HOA Manager

Certified Employment Group
09.2022 - 11.2023
  • Boosted property values through diligent enforcement of community rules and regulations.
  • Enhanced communication between board members and residents by organizing regular meetings and distributing informative newsletters.
  • Successfully resolved disputes among homeowners by mediating conflicts and finding mutually beneficial solutions.
  • Developed the annual budget(s) for the properties comprising the assigned portfolio and oversees attainment of budgeted goals by analyzing and evaluating financial statements, reconciling monthly statements against approved budget, and working with the controller, client/owner, and others to address and resolve gaps in the financial performance of the portfolio.
  • Ensured that the portfolio and individual communities meet the established operational, financial, and business performance goals by inspecting properties, reviewing financial, market, and operational reports, and developing and implementing appropriate action plans to achieve results.
  • Provided leadership to the team of community managers by interviewing, hiring, and training team members, and by managing their performance in accordance with company policies, values, and business practices.
  • Promoted client satisfaction and retention through timely reporting and on-going communication about the performance of the properties and responds quickly and with urgency to client/owner concerns, questions, issues, and requests.
  • Completed various human resources, financial, administrative, and other reports and analysis, and performs other duties as assigned or as necessary.
  • Gathered information on nearby properties to compare and help make value determinations on properties.
  • Inspected existing properties and noted distinctive
  • Prepared bid packages, requests for proposals, requests for information, and/or any other project descriptions or requests
  • Responsible for seeking and evaluating professional qualifications of project vendors/ suppliers
  • Tracked action items for all projects, including daily follow up with internal and external
  • Reviewed change orders, payment applications and invoices for accuracy
  • Updated Project Expenses Schedule, Budget, and Cashflow Projection
  • Obtained, evaluated and managed project proposals and quotes from multiple vendors/suppliers
  • Prepared weekly project updates & periodic progress reports for Board of Directors & Residents
  • Ensured insurance certificates meet requirements and are current
  • Updated Project Expenses Schedule, Budget, and cashflow projection

Laboratory Contract Coordinator

Emory Healthcare
09.2015 - 09.2021
  • Developed procedures for purchasing medical and office supplies and capital equipment necessary for the practice.
  • Established and administers a maintenance and vendor program for all office and medical equipment for timely repairs and proper functioning.
  • Accountable for collecting, organizing, and analyzing data in addition to generating and providing accurate and complete reports for management or regulatory agencies.
  • Ensured that all parties involved in service contracts comply with owner specifications, legal regulations, and government requirements, such as licensing and insurances.
  • Negotiated conditions and terms of a contract for laboratory vendor services, supplies and materials.
  • Developed and prepares operational and statistical reports for management and regulatory agencies.
  • Collaborated with appropriate staff to assess information system needs and to facilitate the development of an electronic medical record.
  • Instituted clinical staff training in use of available information systems.
  • Integrated TEC and EHC information system projects to facilitate the provision of patient care, efficient use of clinical resources, and compliance with managed care contractual obligations.
  • Accountable for activities that will enhance operational efficiencies, improve patient satisfaction and result in cost effective healthcare solutions.
  • Evaluated the daily operations to ensure the section is providing quality patient care and maximizing patient flow.
  • Supported the achievement of section performance targets and financial goals.
  • Prepared change notices and monitoring the performance of the contract, including the contractor status, reporting, and any deliverables required by the owner
  • Coordinated meetings with vendors, evaluated their products, and directed the purchase of all capital equipment for the unit according to contractual agreements.
  • Developed and implemented comprehensive procedures for lab-related processes.
  • Assisted in developing contract scopes and requirements for each vendor while preparing to activate clinic operations.
  • Responsible for troubleshooting problems related to laboratory issues such as supply distribution, test ordering, specimen integrity, result reporting, compliance, and billing.
  • Collected, organized, and analyzed data and generates and provides accurate and complete reports for management and/or regulatory agencies.
  • Maintained accurate records, troubleshooted problems related specifically to laboratory issues such as test ordering, specimen integrity, result reporting and billing.
  • Provided audit reports on quality and risk measures to the practice on a regular basis reflecting vendor compliance with applicable required state and federal regulations.
  • Assisted leadership and the supply management department to establish the company's goals while ensuring each contract meets these objectives and conforms to legislative requirements such as HIPPA laws and other regulatory requirements
  • Submitted monthly compliance reports and documentation of issues and resolutions.
  • Institutes staff training and education programs to promote professional development, ensure consistency in nursing practice, and compliance with JCAHO, safety, and infection control policies.
  • Reviewed drafted proposals and submitted them over to the appointed COR for awarding process.
  • Provided accurate and complete reports for management and/or regulatory agencies.
  • Submitted monthly compliance reports and documentation of issues and resolutions
  • Established critical requirements and criteria in selecting the supply contractor by comparing several options prior to selection such price, services or goods, quality, and risk.
  • Participated in Human resource related issues, determined staffing needs, interviewed, and hired staff.
  • Provided on-going performance feedback, addressed problems, oriented, and trained employees, verified competency, and identified ways to develop skills.
  • Generated forecast of expiring contracts and proactively plans for each to ensure contracts renewal or retired at least a month in advance of expirations 30-day windows to close contracts if they are not renewed.
  • Ensured confidential documents and vendor contracts were maintained electronically with secured access according to document retention procedures and policies.
  • Conducted monthly audits and analysis on service level agreements to identify issues and propose solutions to protect data, contract integrity and performance services to ensure requirements and expectations were being met with contractors.
  • Assisted in developing laboratory wide policies and procedures.
  • Established area specific procedures related to technical performance and specific job responsibilities in accordance with the regulating agency.
  • Oversaw and managed quality control improvement program within area of responsibility.
  • Evaluated and analyze responses to requests for information, requests for proposals, and competitive bids.

Health Information Management Specialist

Medical Administrative Consulting (Internship)
04.2017 - 05.2018
  • Explored reimbursement and payment methodologies applicable to healthcare provided in various US settings as it relates to relevant forms, processes, practices and the roles of health information professionals
  • Compiled codes, categories, calculations, tabulations and audits or verify information or data
  • Explored the history and organization of, and current issues in, the US healthcare delivery system, including interrelationships among system components and care providers
  • Entered, transcribe, store or maintain information in written or electronic form
  • Examined legal and regulatory issues in healthcare, with an emphasis on their application to healthcare information services and the documentation of care
  • Studied the principles and guidelines for using the ICD-10 and CPT system to code diagnoses and procedures
  • Analyzed the documentation in the health record to ensure it supports the diagnosis and reflects the patient’s progress, clinical findings, and discharge status
  • Verified the documentation in the health record is timely, complete, and accurate
  • Applied policies and procedures to ensure the accuracy and integrity of health data
  • Identified a complete health record according to organizational policies, external regulations, and standards
  • Differentiated the roles and responsibilities of various providers and disciplines, to support documentation requirements, throughout the continuum of healthcare
  • Utilized software in the completion of HIM processes
  • Practiced policies and procedures of networks, including intranet and internet to facilitate clinical and administrative application
  • Practiced the process used in the selection and implementation of health information management systems
  • Utilized health information to support enterprise wide decision support for strategic planning
  • Applied report generation technologies to facilitate decision making
  • Utilized basic descriptive, institutional, and healthcare statistics
  • Applied policies and procedures for the use of data required in healthcare reimbursement
  • Evaluated the revenue cycle management process
  • Analyzed policies and procedures to ensure organizational compliance with regulations and standards
  • Collaborated with staff in preparing the organization for accreditation, licensure, and/or certification
  • Adhered to the legal and regulatory requirements related to the health information management
  • Analyzed current regulations and established guidelines in clinical classification systems
  • Determined accuracy of computer assisted coding assignment and recommend corrective action
  • Identified potential abuse or fraudulent trends through data analysis
  • Identified discrepancies between supporting documentation and coded data
  • Developed appropriate physician queries to resolve data and coding discrepancies.

Patient Service Technician Specialist

LabCorp
05.2013 - 08.2015
  • Performed blood collections by venipuncture and capillary techniques for all age groups
  • Collected specimens for drug screens, paternity tests, alcohol tests etc
  • Performed data entry of patient information in an accurate and timely manner
  • Processed billing information and collect payments when required
  • Prepared all collected specimens for testing and analysis
  • Maintained patient and specimen information logs
  • Provided superior customer service to all patients
  • Performed administrative and clerical duties as necessary

Donor Services Research Supervisor

LifeSouth Community Blood Center
06.2008 - 07.2014
  • Performed a variety of routine blood drawing procedures including venipuncture and utilizing equipment appropriate to individual patient needs.
  • Practiced health standards related to risk management, safety and infection control.
  • Arranged frequent meetings with staff to discuss job requirements, new materials and monthly reports.
  • Provided high levels of efficient customer service.
  • Performed specific protocol procedures such as interviewing subjects, taking vitals, and performing finger sticks.
  • Performed a variety of routine blood drawing procedures to include venipuncture.
  • Prepared for or participate in quality assurance audits conducted by study sponsors and specially designated review groups.
  • Informed patients or caregivers about study aspects and outcomes to be expected.
  • Reviewed proposed study protocols to evaluate factors such as sample collection processes, data management plans, and potential subject risks.
  • Attended meetings and conducted clinical research in compliance with all the applicable regulations.
  • Coded, evaluated, or interpreted collected study data.
  • Maintained required records of study activity including case report forms, drug dispensation records, or regulatory forms.
  • Communicated with laboratories or investigators regarding laboratory findings.

Education

Masters Of Arts - Information Technology Project Management

Herzing University
Atlanta, GA

Bachelor Of Science - Healthcare Management

Herzing University
Atlanta, GA
05.2020

Associate Of Science - Health Information Technology

Herzing University
Atlanta, GA
05.2018

High School Diploma -

Redan High School
Stone Mountain, GA
05.2006

Skills

  • Solid experience in defining and analyzing customer requests to resolve issues accurately and quickly
  • Strong computer skills in a windows-based environment and proven ability to learn unique software
  • Strong, confident, and effective communicator who receives excellent customer feedback
  • Cross-functional and cross-site team management
  • Extensive people leadership skills
  • Proficient in documentation accuracy
  • Proficient in problem solving and conflict resolution management
  • Exceptional relationship management and customer service skills
  • Project management
  • Cost analysis; quality assurance; vendor recruitment; rate negotiation;
  • Data reporting

Competencies And Awards

  • Herzing University Written Communication Award
  • Herzing University Leadership Award
  • Herzing University Data Analysis Award
  • Herzing University Customer Service Award
  • Herzing University Teamwork Award
  • Herzing University Oral Communication Award
  • Herzing University Workplace Diversity Award
  • Herzing University Planning & Organization Award
  • Herzing Student Cup Honorary Award

Certification

Certified Phlebotomy Technician

Timeline

HOA Manager

Certified Employment Group
09.2022 - 11.2023

Health Information Management Specialist

Medical Administrative Consulting (Internship)
04.2017 - 05.2018

Laboratory Contract Coordinator

Emory Healthcare
09.2015 - 09.2021

Patient Service Technician Specialist

LabCorp
05.2013 - 08.2015

Donor Services Research Supervisor

LifeSouth Community Blood Center
06.2008 - 07.2014

Masters Of Arts - Information Technology Project Management

Herzing University

Bachelor Of Science - Healthcare Management

Herzing University

Associate Of Science - Health Information Technology

Herzing University

High School Diploma -

Redan High School

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Jasmin Long