Performance-driven, skillful professional with more than ten years of continuous advancement and expertise in Administration, Sales, Elderly Care, Order Operations, and Customer Service. Offers a strong aptitude and determination for success, leadership, and personal growth, while still practicing being conscious and inclusive in a team setting.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Technician
Avanti Senior Living
05.2022 - Current
Assist with medication and treatments as prescribed by a physician
Observe residents' physical, mental, and emotional status, assuring accurate and appropriate documentation, while communicating those observations to the Wellness Director
Maintained records of medications released to and returned by any resident or family member in compliance with company policy and State regulations
Maintained residents' records daily in a timely manner and in accordance with company policy and procedure
Maintained a clean, safe and orderly environment for the resident, while still providing any needed assistance and encouraging residents to be independent
Lead Sales Advisor & Professional Trainer
Title Boxing Club
10.2016 - 07.2022
Expeditiously greeted members and answered incoming calls, voicemails, and emails
Conducted client interviews to obtain member satisfaction levels
Obtained and processed new membership enrollments
Managed member complaints and billing discrepancies
Managed club merchandise: placed orders, organized, and cleaning of inventory, while also setting up merchandise displays
Opened and closed the establishment on time and maintained responsibility for both keys and alarm codes
Created and instructed fundamental boxing technique classes
Created and developed member fitness goals and nutrition plans
Certified Nurse Aide
Silvermark Memory Care Plano
02.2021 - 05.2022
Assist with medication and treatments as prescribed by a physician
Observe residents' physical, mental, and emotional status, assuring accurate and appropriate documentation, while communicating those observations to the Wellness Director
Maintained records of medications released to and returned by any resident or family member in compliance with company policy and State regulations
Maintained residents' records daily in a timely manner and in accordance with company policy and procedure
Maintained a clean, safe and orderly environment for the resident, while still providing any needed assistance and encouraging residents to be independent
Order Operations
Southwestern Interiors
08.2016 - 05.2019
Scheduled deliveries of ceramic tile, carpet, and wood floorings
Scheduled and confirmed appointments for contractors, homeowners, and field supervisors
Conducted the maintenance of numerous accounts and products
Managed incoming inquiries and ensured the accurate disposition of products and services
Assisted and directed members/guests to appropriate product personnel
Scheduled and verified appointments for members, supervisors, and prospective clients