Jasmin Lopez
Tomkins Cove,NY
Summary
Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills.
Overview
2
2
Languages
1
1
Certification
3
3
years of professional experience
Work History
Team Member
Time Mission
West Nyack, New York
06.2026 - Current
- Collaborated with coworkers to ensure timely product assembly and quality standards.
- Communicated effectively with team members to enhance workflow and productivity.
- Assisted team in daily operations and maintained a clean work environment.
- Operated machinery safely while adhering to company protocols and guidelines.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Provided a warm greeting to customers entering the store. upon entering the store with a friendly demeanor.
Customer Care Representative
Home Depot
West Nyack, New York
12.2025 - 09.2026
- Assisted customers with product inquiries and order placements.
- Resolved customer complaints through effective communication and problem-solving.
- Educated customers on product features and usage to enhance their experience.
- Collaborated with team members to ensure timely service and support.
- Processed returns and exchanges according to company policies and procedures.
- Maintained knowledge of current promotions and store inventory for customer assistance.
- Followed up with customers to ensure satisfaction after service interactions.
- Answered customer inquiries over the phone and via email.
- Resolved customer complaints promptly and professionally.
- Delivered fast, friendly, and knowledgeable service for routine questions and service complaints.
Kennel Worker
hudson Valley Humane Society
Pomona, New York
10.2024 - 07.2025
- Cleaned and sanitized kennel areas to maintain a healthy environment for animals.
- Fed and provided fresh water to animals according to established schedules.
- Monitored animal behavior and reported any health concerns to veterinary staff.
- Assisted in the socialization and exercise of dogs during playtime activities.
- Conducted daily inspections of kennels for cleanliness and safety hazards.
- Collaborated with team members to ensure efficient workflow during busy hours.
- Maintained inventory of supplies and notified management when stock was low.
- Kept work area clean and organized at all times according to company standards.
- Adhered to animal dietary health guidelines in providing food and water to boarded animals.
- Ensured that all safety protocols were followed when handling animals.
- Maintained records of animal feedings, medications administered, and other pertinent information.
Crew Member
McDonald's Restaurant
West Haverstraw, New York
04.2023 - 02.2025
- Assisted customers with orders and promptly addressed inquiries to enhance service experience.
- Served food quickly to contribute to positive guest experiences and satisfaction.
- Operated cash register and processed transactions efficiently.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Collaborated with team members to streamline service flow during peak hours.
- Prepared food items adhering to safety and quality standards.
- Followed company policies for food safety and hygiene practices.
- Maintained cleanliness of dining area and kitchen equipment consistently.
- Maintained cleanliness of restaurant area to provide a welcoming atmosphere for guests. by sweeping floors, wiping tables and emptying trash receptacles.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Restocked supplies and organized inventory for daily operations.
- Supported training of new crew members in operational tasks.
Education
Cybersecurity -
Westchester Community College
Valhalla, NY05-2028
High School Diploma -
North Rockland High School
Theills, NY06-2024
Animal Science Certification - Veterinary Science
Rockland Boces
West Nyack, NY06-2024
Skills
- Product quality checks
- Workflow optimization
- Team collaboration
- Problem resolution
- Communication skills
- Attention to detail
- Adaptability
- Willingness to learn
- Bilingual proficiency
- Computer skills
- Peer support
Languages
English
Professional
Spanish
Professional
Certification
- Animal CPR
- Red Cross Training: adult/pediatric First aid/CPR/AED
- Animal Training
Timeline
Team Member
Time Mission
06.2026 - Current
Customer Care Representative
Home Depot
12.2025 - 09.2026
Kennel Worker
hudson Valley Humane Society
10.2024 - 07.2025
Crew Member
McDonald's Restaurant
04.2023 - 02.2025
Cybersecurity -
Westchester Community College
High School Diploma -
North Rockland High School
Animal Science Certification - Veterinary Science
Rockland Boces