Jasmin Marin
Brooklyn,NY
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
18
18
years of professional experience
Work History
Server Assistant Manager
Maxwells Central Park
Manhattan, NY
03.2021 - 08.2024
- Provided superior customer service by anticipating guests' needs and responding promptly to their inquiries.
- Resolved customer complaints in a professional manner while maintaining high level of customer satisfaction.
- Conducted regular meetings with restaurant staff to discuss performance issues or changes in policies.
- Resolved customer complaints in a timely manner while maintaining professionalism.
- Regularly inspected dining areas for tidiness, cleanliness and appearance.
- Organized special events such as banquets, parties or buffets for customers according to their requirements.
- Maintained accurate records of daily transactions such as sales, invoices and payments.
House Keeping
Doral Health And Wellness
Brooklyn, NY
02.2020 - 07.2022
- Coordinated activities between departments such as housekeeping and maintenance.
- Assisted with additional housekeeping tasks during staffing shortages.
- Resolved customer complaints in a timely manner regarding housekeeping services.
- Stocked supply closets with necessary items for housekeeping staff.
- Coordinated with housekeeping staff regarding room availability and status changes.
- Assisted housekeeping staff in preparing vacant rooms for new arrivals.
- Monitored the quality of housekeeping services provided to guests.
Supervisor
City Field
Queens, NY
04.2015 - 09.2019
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Participated in recruitment efforts by interviewing prospective candidates for open positions.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
Receptionist
Bell fire Safety
Brooklyn, NY
08.2006 - 09.2015
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Coordinated with vendors for repairs and maintenance of office equipment.
- Performed data entry tasks into various computer systems accurately and promptly.
- Scheduled and confirmed appointments and meetings for management team.
- Managed inventory of office supplies and placed orders to ensure adequate stock levels.
Education
High School Diploma -
Edward R Murrow High School
Brooklyn, NY06-2004
Skills
- Upselling strategies
- Menu knowledge
- Sanitation Standards
- Budgeting and finance
- Employee Scheduling
- Staff Training and Development
- Guest service
- Strong leadership
- Customer Relationship Management
- Marketing
Languages
Spanish
Professional
References
References available upon request.
Timeline
Server Assistant Manager
Maxwells Central Park
03.2021 - 08.2024
House Keeping
Doral Health And Wellness
02.2020 - 07.2022
Supervisor
City Field
04.2015 - 09.2019
Receptionist
Bell fire Safety
08.2006 - 09.2015
High School Diploma -
Edward R Murrow High School