Jasmin Martinez
Brooklyn,New York
Summary
Efficient Front Desk Receptionist known for productivity and ability to complete tasks swiftly. Possess specialized skills in customer service, data entry, and appointment scheduling. Excel in communication, problem-solving, and multitasking, ensuring smooth operation of front desk activities.
Overview
7
7
years of professional experience
Work History
Front Desk Receptionist
Premium Health Center OBGYN|MFM
Brooklyn, New York
08.2023 - 12.2023
- Greeted, and check-in patients and collected personal, medical, and insurance information
- Documented, updated, and retrieved patient information into EMR software (eClinicalWorks)
- Scheduled appointments and maintain and updated appointment calendars
- Operated telephone switchboard to answer, screen, and forward calls, providing information, taking messages, and scheduling appointments
- Communicated with medical practitioners to ensure prompt and efficient delivery of care to patients
- Collected patients' co-payments and recorded payment transactions.
Dental Receptionist
METROPOLITAN DENTAL ARTS
Brooklyn, New York
05.2022 - 07.2023
- Scheduled cleanings and dental appointments for patients using appointment software
- Checked patients in and out, verified insurance and collected co-pays to keep business administrative and financial records current
- Educated patients about post-operative and at-home care for optimal outcomes
- Assisted physicians with finalizing reports, speeches or presentations
- Prepared reports, invoices, letters, or medical records using word processing, spreadsheet, or other software applications.
Specimen Accessioner
ALLIANCE LABORATORIES
Brooklyn, New York
12.2021 - 05.2022
- Verified patient specimens such as blood, urine and other bodily fluids with requisitions
- Entered all patient demographics, test codes and insurance information from requisitions into Laboratory system
- Reviewed and accessioned multiple types of specimens including blood, urine, swabs, and bodily fluids for laboratory analysis.
Lead Medical Facilitator
ODA PRIMARY HEALTHCARE
Brooklyn, New York
12.2016 - 03.2021
- Greeted, and check-in patients and collected personal, medical, and insurance information
- Documented, updated, and retrieved patient information into EMR software (eClinicalWorks)
- Scheduled appointments and maintain and updated appointment calendars
- Collected patients co-payments and recorded payment transactions; obtained third party payer authorizations for services provided and communicated outstanding balances to patients
- Responded to and resolved patient inquiries and problems
- Trained, evaluated and supervised front desk staff.
Education
Associate in Science (A.S.) - Computer Science
CUNY LaGuardia Community College
01.2026
Skills
- Multitasking
- Attention to Detail
- Time Management
- Microsoft Office
- Google Docs
- Insurance Verification
- Medical Terminology
- Dental Terminology
Timeline
Front Desk Receptionist
Premium Health Center OBGYN|MFM
08.2023 - 12.2023
Dental Receptionist
METROPOLITAN DENTAL ARTS
05.2022 - 07.2023
Specimen Accessioner
ALLIANCE LABORATORIES
12.2021 - 05.2022
Lead Medical Facilitator
ODA PRIMARY HEALTHCARE
12.2016 - 03.2021
Associate in Science (A.S.) - Computer Science
CUNY LaGuardia Community College
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