Summary
Overview
Work History
Education
Skills
Relocation
Children
Personal Information
Languages
Timeline
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Jasmin McGrattan

Orange Park,United States

Summary

Upbeat, customer-focused Sales Associate with several years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.

Skilled Machine Operator with background in manufacturing environments. Demonstrated ability to operate, troubleshoot and maintain complex machinery for optimal performance. Strong safety record alongside capability to work effectively in team-oriented settings. Previous roles have resulted in improved production efficiency due to proactive problem-solving skills.

Overview

20
20
years of professional experience

Work History

AI Content Writer

Outlier AI
Orange Park, USA
06.2024 - Current
  • Rating the quality of AI-generated writing on rubrics such as factuality, completeness, brevity, and grammatical correctness.
  • Reviewing the work of fellow human writers.
  • Responding to prompts with top-tier, original writing.
  • Wrote fiction prose, short stories, personal essays or descriptive analyses.
  • Edited or rewrote written collateral and submitted for approval by supervisor or editor.

Stay at Home Mom

No Employer
12.2015 - Current

Cashier/Customer Service

Gate Petroleum Company
Jacksonville, USA
03.2019 - 08.2019
  • Helped customers find specific products, answered questions, and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Welcomed customers, offering assistance to help find store items.
  • Greeted customers promptly and responded to questions.
  • Answered customers' questions and provided information on store procedures or policies.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Processed customer payments quickly and returned exact change and receipts.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Answered customer questions and provided store information.
  • Discounted purchases by scanning and redeeming coupons.
  • Collected payments and provided accurate change.

Stocker/Cashier

PetSmart
Jacksonville, USA
03.2018 - 09.2018
  • Stocked shelves with new merchandise and checked for outdated or damaged items.
  • Completed documentation related to receiving, stocking, returns and other activities accurately.
  • Moved and rebuilt shelves, racks and displays to increase visibility of merchandise.
  • Received and processed incoming shipments of merchandise.
  • Assisted customers by locating items and loading heavy purchases in vehicles.
  • Maintained neat, safe and orderly workspace to prevent accidents and injuries.
  • Faced products on shelves and displays to meet company policies.
  • Received and counted stock items, recording data manually or on computer for inventory purposes.
  • Palletized merchandise for easy movement to sales floor locations.
  • Greeted customers and retrieved requested products to drive satisfaction.
  • Stocked shelves, racks, and bins with new or transferred merchandise.
  • Organized storage areas for efficient use of space.
  • Removed outdated products from shelves in accordance with company policy.

Machine Operator

Grammar Automotive
Amberg, Germany
01.2011 - 12.2015
  • Inspect finished workpieces to ensure conformance with specifications.
  • Replace worn tools, sharpen cutting tools, adjust machinery components.
  • Monitored and observed production line to watch for pile-ups and jams.
  • Performed daily inspections of plant systems, identifying potential problems and taking corrective action as needed.
  • Monitored process units and quality control testing performance for plant processes and water quality sampling.
  • Check products for accuracy using measuring instruments such as calipers, micrometers, gauges.
  • Maintain records of completed work and production data including volume produced and time required for each task.
  • Troubleshoot malfunctions in equipment or processes.
  • Assisted with troubleshooting issues that arose with facility production processes.
  • Performed regular maintenance on machines to ensure optimal performance.
  • Load raw materials into machines according to specified measurements.
  • Conducted regular safety audits to identify potential hazards or risks within working environment.
  • Adjust machine settings to complete tasks accurately.
  • Set up and operate machine tools to produce precision parts and instruments.
  • Prepared machine for production processes by equipping with required tools and parts.
  • Perform periodic maintenance on machines such as cleaning and lubrication.
  • Ensure that safety guidelines are followed at all times while operating machinery.
  • Documented daily production data and submitted accurate time logs to keep management up-to-date.
  • Observe machine operations to detect any problems or defects in the finished product.
  • Read blueprints and job orders to determine product specifications and tooling instructions.
  • Adjusted machine settings according to production requirements.
  • Comply with company policies regarding quality control procedures.
  • Record production information such as quantities produced and materials used on daily logs.
  • Responded to and initiated proper corrections to process alarms.
  • Interpreted results of process control analysis and made adjustments to optimize plant performance.
  • Keep detailed reports of maintenance activities performed on machinery.
  • Verified production orders prior to starting set-up.
  • Carry out regular safety checks on machinery prior to operation.
  • Trained new operators and implemented new division operator training program to improve retention rates and increase production.
  • Unload finished products from machines onto conveyors or other transport systems.
  • Monitor the feed and speed of machines during the machining process.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Updated and maintained databases with current information.
  • Completed routine maintenance and repair.
  • Operated equipment and machinery according to safety guidelines.
  • Operated a variety of machinery and tools safely and efficiently.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Conducted routine maintenance and repairs on mechanical systems and industrial equipment.

Machine Operator/Packer

D&P
Schwandorf, Germany
01.2008 - 01.2011
  • Inspect finished workpieces to ensure conformance with specifications.
  • Replace worn tools, sharpen cutting tools, adjust machinery components.
  • Monitored and observed production line to watch for pile-ups and jams.
  • Performed daily inspections of plant systems, identifying potential problems and taking corrective action as needed.
  • Monitored process units and quality control testing performance for plant processes and water quality sampling.
  • Check products for accuracy using measuring instruments such as calipers, micrometers, gauges.
  • Maintain records of completed work and production data including volume produced and time required for each task.
  • Troubleshoot malfunctions in equipment or processes.
  • Assisted with troubleshooting issues that arose with facility production processes.
  • Performed regular maintenance on machines to ensure optimal performance.
  • Load raw materials into machines according to specified measurements.
  • Conducted regular safety audits to identify potential hazards or risks within working environment.
  • Adjust machine settings to complete tasks accurately.
  • Set up and operate machine tools to produce precision parts and instruments.
  • Prepared machine for production processes by equipping with required tools and parts.
  • Perform periodic maintenance on machines such as cleaning and lubrication.
  • Ensure that safety guidelines are followed at all times while operating machinery.
  • Documented daily production data and submitted accurate time logs to keep management up-to-date.
  • Observe machine operations to detect any problems or defects in the finished product.
  • Read blueprints and job orders to determine product specifications and tooling instructions.
  • Adjusted machine settings according to production requirements.
  • Comply with company policies regarding quality control procedures.
  • Record production information such as quantities produced and materials used on daily logs.
  • Responded to and initiated proper corrections to process alarms.
  • Interpreted results of process control analysis and made adjustments to optimize plant performance.
  • Keep detailed reports of maintenance activities performed on machinery.
  • Verified production orders prior to starting set-up.
  • Carry out regular safety checks on machinery prior to operation.
  • Trained new operators and implemented new division operator training program to improve retention rates and increase production.
  • Unload finished products from machines onto conveyors or other transport systems.
  • Monitor the feed and speed of machines during the machining process.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Updated and maintained databases with current information.
  • Completed routine maintenance and repair.
  • Operated equipment and machinery according to safety guidelines.
  • Operated a variety of machinery and tools safely and efficiently.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Conducted routine maintenance and repairs on mechanical systems and industrial equipment.

Food Sales Associate

Bäckerei Scherl
Schwandorf, Germany
01.2005 - 01.2007
  • Performed daily opening and closing procedures such as cleaning work areas, restocking shelves, resetting displays.
  • Maintained records related to sales for store management.
  • Prepared weekly sales forecasts based on past performance data.
  • Responded promptly to inquiries from customers via phone or email.
  • Created attractive displays for merchandise in order to boost sales.
  • Merchandised products and maintained adequate inventory to achieve consistent sales.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Watched for and recognized security risks and thefts to prevent or handle situations.
  • Provided training and mentoring support for new team members.
  • Handled sales paperwork and payments for one-off and recurring food purchases.
  • Maintained customer relationships by providing prompt service and resolving customer complaints.
  • Sold, upsold, and cross-sold food products to customers.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Greeted customers to determine wants or needs.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Ensured compliance with safety regulations in the workplace.
  • Resolved customer complaints quickly while maintaining positive attitude.
  • Prepared merchandise for purchase or rental.
  • Handled returns and exchanges according to company policies.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Tracked orders and ensured timely delivery of goods to customers.
  • Monitored inventory levels to ensure adequate stock availability for customers.
  • Organized promotional activities such as discounts or special offers to attract more customers.
  • Generated reports detailing sales activity, customer feedback, profit margins.
  • Computed purchases and received and processed cash or credit payment.
  • Recommended, selected and located merchandise based on customer desires.
  • Answered store and merchandise questions and led customers to wanted items.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Bagged or packaged purchases and wrapped gifts.
  • Operated cash register and handled cash transactions accurately.
  • Cultivated strong and profitable relationships with customers by consistently and quickly handling issues.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Provided advice on food preparation techniques, cooking times, ingredients.
  • Placed special orders or called other stores to find desired items.
  • Answered customer inquiries regarding product features, pricing, and availability.
  • Adhered strictly to all relevant health and safety regulations within the store environment.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Maintained updated knowledge through continuing education and advanced training.
  • Worked effectively in team environments to make the workplace more productive.

Animal Shelter Volunteer

Tierheim Schwandorf
Schwandorf, Germany
  • Played with dogs and cats to maintain socialization and reduce stress.
  • Socialized animals to prepare for adoption.
  • Supported animal adoption events and promoted animals to potential adopters.
  • Followed precise feeding instructions and schedules for animals under care.
  • Prepared and distributed animal enrichment toys and activities.
  • Maintained clean and orderly play yards, kennels and cages.
  • Maintained clean and sanitized animal living spaces daily.
  • Cleaned kennel and offices areas by mopping, sweeping, and sterilizing equipment.
  • Taught animals sit, stay and other basic commands.
  • Promoted safe animal handling practices, offering care and enrichment to shelter animals.
  • Walked and exercised dogs during owner absences.

Education

High school diploma -

Grund Und Hauptschule Kreuzberg
Schwandorf
08.2005

None -

Hauptschule Bernhardswald
Bernhardswald
08.2001

None -

Grundschule Pettenreuth
Pettenreuth
08.1998

Skills

  • Customer engagement
  • Money transfer systems
  • Flexible schedule
  • Verbal/written communication
  • Product recommendations
  • Stocking and receiving
  • Outgoing personality
  • Verbal and written communication
  • Client service
  • Relationship building
  • Retail store operations
  • Order processing
  • Exceeds sales goals
  • Exceptional customer service
  • Goal oriented
  • Merchandise display
  • Inventory control
  • Calm demeanor
  • Reliable and punctual
  • Guest relations
  • Customer needs assessment
  • Store opening and closing
  • Excellent people skills
  • Sales strategies
  • Negotiation tactics
  • Display setup
  • Customer service
  • Reading comprehension skills
  • Complex Problem-solving
  • Cash handling accuracy
  • Brand promotion
  • Task prioritization
  • Positive and professional
  • Product sales
  • Sales expertise
  • Multi-tasking strength
  • Meeting deadlines
  • Energetic self-starter
  • Product promotions
  • Cash register operation
  • Equipment monitoring
  • Operational control
  • Production preparation
  • Breakdown troubleshooting
  • Safety compliance
  • CNC machines
  • Assembly and production
  • Manufacturing
  • Good communication
  • Manufacturing experience
  • Workplace safety
  • Precision measurement
  • Shipping and labeling
  • Problem-solving
  • Basic math
  • Technical documentation
  • Machining and production standards
  • Computer skills
  • Power and hand tools
  • Quality control
  • Machine maintenance
  • Quality assurance controls
  • Quality assurance
  • Machinery cleaning
  • Equipment inspection
  • Machine programming
  • Parts fabrication
  • Teamwork and collaboration
  • Production monitoring
  • Machinery operation
  • Modifications and adjustments
  • Production equipment experience
  • Preventive Maintenance
  • Strong work ethic
  • Machinery operations
  • Attention to detail

Relocation

01/12/18, United States

Children

1 Daughter

Personal Information

  • Age: 36
  • Nationality: German
  • Marital Status: Married
  • Work Permit: Authorized to work in the US for any employer

Languages

English
Full Professional
German
Native/ Bilingual

Timeline

AI Content Writer

Outlier AI
06.2024 - Current

Cashier/Customer Service

Gate Petroleum Company
03.2019 - 08.2019

Stocker/Cashier

PetSmart
03.2018 - 09.2018

Stay at Home Mom

No Employer
12.2015 - Current

Machine Operator

Grammar Automotive
01.2011 - 12.2015

Machine Operator/Packer

D&P
01.2008 - 01.2011

Food Sales Associate

Bäckerei Scherl
01.2005 - 01.2007

Animal Shelter Volunteer

Tierheim Schwandorf

High school diploma -

Grund Und Hauptschule Kreuzberg

None -

Hauptschule Bernhardswald

None -

Grundschule Pettenreuth

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Jasmin McGrattan