Jasmin Mendoza
Jacksonville,FL
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Harveys Supermarkets
Jacksonville, FL
11.2021 - Current
- Fielded customer complaints and queries, fast-tracking for problem resolution.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- Set up and activated customer accounts.
- Educated customers on special pricing opportunities and company offerings.
Education
Some College (No Degree) - Biology
Florida State College At Jacksonville
Jacksonville, FLSkills
- Inbound and Outbound Calling
- Complaint resolution
- Data Collection
- Paperwork Processing
- Product Knowledge
- Information Security
- Retail sales customer service
- Positive and professional
- Customer Relations
- Microsoft Office expertise
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Portuguese
Elementary
Timeline
Customer Service Representative
Harveys Supermarkets
11.2021 - Current
Some College (No Degree) - Biology
Florida State College At Jacksonville
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