Jasmin Montes
Stockton,CA
Summary
At Style Inn Shoes, I spearheaded a team, enhancing efficiency and productivity by addressing and rectifying performance issues. My adeptness in customer service and inventory control significantly contributed to maintaining operational excellence. I excel in training teams and managing cash, showcasing a blend of strong interpersonal skills and technical prowess, ensuring a seamless store operation. Enterprising successful in leading every facet of new and ongoing business operations. Strategic thinker and tactical decision-maker with passion for serving customers and exceeding expectations. Creative problem solver skilled at de-escalating situations and driving positive change.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Retail Manager
Style Inn Shoes
01.2019 - 10.2024
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Trained and developed new employees for ease of transition into team.
- Exhibited excellent people skills during interaction with employees and customers.
- Controlled store inventory and reviewed cash handling and operations reports.
Education
High School Diploma -
Lincoln High School
Stockton, CA06.2017
Skills
- Customer Service
- Cash Management
- Store operations
- Inventory Control
- Team Training
Certification
High School Dimploma
Languages
Spanish
Professional Working
Timeline
Retail Manager
Style Inn Shoes
01.2019 - 10.2024
High School Diploma -
Lincoln High School
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