JASMIN MORENO
Brea,CA
Summary
Motivated cashier skilled at providing exceptional service, accurately handling money and proficiently managing store inventory to maximize customer satisfaction and sales. Resourceful and driven professional with 2+ years' experience. Dedicated Housekeeper with extensive knowledge of hospital cleaning practices. Skillful in cleaning hazardous waste and biohazard sites along with standard facility areas. Hardworking individual possessing strong attention to detail and exceptional team-building skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Environmental Services Housekeeper
Kaiser Permanente
05.2016 - Current
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
- Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
- Practiced established infection control methods to reduce risks to patients, families, and medical staff.
- Cleaned and disinfected patient exam rooms, surgery suites over 80 gurneys a shift, and common areas to promote sanitary treatment and services environment.
- Contributed to positive patient experiences by maintaining clean, orderly, and welcoming environments throughout the facility.
- Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
- Improved infection control measures by meticulously disinfecting high-touch areas in patient rooms, restrooms, and common spaces.
- Enhanced cleanliness standards by consistently adhering to established protocols and using appropriate cleaning solutions.
- Showcased exceptional work ethic and reliability, contributing to team success and maintaining high levels of cleanliness throughout the facility.
- Demonstrated flexibility in adapting to changing priorities or urgent situations requiring immediate attention in the work environment.
- Optimized workflow efficiency with proactive communication between housekeeping team members and other departments.
- Provided exceptional customer service while addressing concerns or requests from facility occupants in a professional manner.
- Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
Cashier, Maintenance
MJM Vallejo Mini Mart Inc.
04.2014 - 05.2016
- Operated a cash register for cash, check and credit card transactions with 99% accuracy
- Stocked and replenished merchandise according to store merchandising layouts
- Priced merchandise, stocked shelves and took inventory of supplies
- Cleaned and organized the store, including the checkout desk and displays
- Alerted customers to upcoming sales events and promotions
- Identified potential shoplifters and alerted management
- Trained several new sales associates each quarter
- Completed all point of sale opening and closing procedures, including counting the contents of the cash register
- Handled all customer relations issues in a gracious manner and in accordance with company policies
- Welcomed customers into the store and helped them locate items
- Educated customers about the brand to incite excitement about the company's mission and values
- Shared best practices for sales and customer service with other team members to help improve the store's efficiency
- Used time efficiently when not serving customers, including folding clothes and cleaning out fitting rooms
- Mentored new sales associates to contribute to the store's positive culture
- Worked with the management team to implement the proper division of responsibilities
- Actively pursued personal learning and development opportunities
- Supervised and directed all merchandise and shipment processing
- Preserved a perfect attendance record for all months working there.
Education
Associate of Science - Early Childhood Development
Rio Hondo College
Whittier, CA07.2024
Skills
- Motivated team player
- Fluent in English, Spanish
- Merchandising
- Customer-oriented
- Active listening skills
- New Employee Training
- Cleaning and sanitation
- Infection Control
- Adaptable and Flexible
- Team Collaboration
- Productivity and Time Management
- OSHA Compliance
- Safety Standards and Protocols
Certification
AHA Basic Life Support (BLS) Number/ID 245418427387 Issue Date May 2024 Expiration Date May 2026 Issuing Organization ResQBeats CPR
Timeline
Environmental Services Housekeeper
Kaiser Permanente
05.2016 - Current
Cashier, Maintenance
MJM Vallejo Mini Mart Inc.
04.2014 - 05.2016
Associate of Science - Early Childhood Development
Rio Hondo College