JASMIN MUNIZ
El Paso,TX
Summary
Motivated individual with business acumen and willingness to take on challenging roles. Tech-savvy and quick learning with technical know-how, Payroll /Tax abilities to support and drive substantial growth and support , with an enthusiasm in creativity, and strategy planning.
Overview
8
8
years of professional experience
Work History
Payroll Support Representative I I
ADP
11.2021 - Current
- High-level payroll knowledge including payroll skills for processing Client payrolls
- Accuracy and dependability important since errors or omissions can directly impact Client associate paychecks, and errors in reporting can also lead to penalty and interest payments for ADP
- Basic knowledge of payroll tax principles and wage and hour laws
- Calculation updates, special reports, tax amendments, company setup, troubleshooting PTO, OT, Double Time, etc
- Researches historical data for adjustments needed Researches Benefit Accruals recalculates and imports corrections
- Performs new feature setup requests (e.g
- Group Term Life, HSA, direct deposit calcs, special calcs, Benefit Accruals, Multi-J, split wraps, add’l locations, etc.)
- Collaborates with internal Clients/Partners (401k, FSA, Tax, etc.) and/or third party vendors involved in providing services to identify and resolve issues and ensure that these services meet Client expectations.
- Demonstrated exceptional service skills by going above and beyond to satisfy customers on phone and meetings.
- Provides attention to detail, organizational and time management to clients request.
- Collaborated with colleagues in other departments to ensure that all customer needs were met effectively.
Payroll Specialist
LL Roberts Group
02.2021 - Current
- Build and maintain a relationship with clients.
- Reviewed, investigated, and corrected errors and inconsistencies in financial entries, documents, and reports.
- Accurately processed data, validation, and transmission for weekly, biweekly, semi-monthly and sales payrolls.
- Worked quickly and efficiently, with minimal oversight, to accomplish assigned duties.
- Supervised proper processing of garnishments, including child support and wage assignments.
- Onboarded new employees in time reporting and payroll systems.
- Processed rehires, transfers, terminations, garnishments, and withholdings.
- Front of the line point of contact regarding clients’ needs and requests.
- HR, Benefits, Tax, Payroll.
Event Coordinator / Social Media Manager
Philia Coffee Community
03.2021 - 11.2021
- Coordinate events to increase sales and bring awareness to the coffee shop.
- Trusted with social media handling.
- Build relationships with other small business and collaborate to make events.
- Create reports regarding sales and profit.
Payroll Admin /Food Server
M&S GROUP / Wing Daddy’s Sauce House
04.2016 - 08.2020
- Achieved swift career advancement by transitioning to corporate office from previous position as a Kitchen Server/Brand Ambassador.
- Utilize payroll software to effectively handle compensation packages
- ADP / QuickBooks Collect and verify timekeeping information for all employees, while calculating pay according to hours worked incorporating leaves and overtime, bonuses, commissions retro pay when appropriate
- Manage, calculate, Pays taxes and deductions
- (941, TWC, W-2) Obtain and respond to TWC with precise information for over 500+ employees who applied for Unemployment in the Covid-19 pandemic
- Organize and properly terminate employees: I’9, Direct Deposits, school/doctors’ notes, child support, write-ups
- Properly handle complaints and questions regarding payroll from employees and upper management while investigating and resolving any discrepancies in payroll
- Manage Billing for different M & S stores, Creating /Updating New Hire / Termination package for each M & S store requirements every 3 months
- File and pay monthly and quarterly taxes for El Paso Saddlery
- Attend Marketing events at Golf Courses to raise money for El Pasoan’s Fighting Hunger and raised $1,000-$2,000 dollars in 3 hours while promoting Wing Daddy’s Sauce House
- Other office tasks as asked
Sales Representative/Management in Training
Enterprise Rent-A-Car
05.2018 - 08.2018
- Assisted mainly in customer service in a fun competitive environment to reach the sales of the day.
- Hands on learning environment with different challenges to overcome every workday.
- Built a 20-minute intern project presentation at the end of the internship regarding how the company could improve.
Education
Bachelor of Business Administration - General Finance -
University of El Paso
06.2019
Associates of Arts Business/Accounting/Economics -
El Paso Community College
05.2016
Skills
- Bilingual
- Technical Troubleshooting
- Customer Support
- Client Service
- Client Relationship Building
- Customer Relations
- Goal-oriented mindset
- Adaptability
- Team building
- Professionalism
- Problem-Solving
- Issue Research
- Multitasking
- Team Collaboration
- Process Improvement
- Accountability
- Payroll processing
- Reporting
- Billing management
- Compensation package management
- Employee complaint management
- Timecard supervision
- TWC COVID-19 relief
- Unemployment
- Marketing strategy
- Development
- Organization
- Client Retention
- Identifying client goals
- Budget Advisor
- Community engagement
- Social media
Volunteer Passions
VITA 2020 - Free Tax Return Preparation for qualifying taxpayers
System Program Proficiency
- ADP
- SAP
- Texas Workforce Commission
- Workers Compensation Website
- Excel
- Word
- PRISM
- Time systems
Languages
Spanish
Full Professional
Timeline
Payroll Support Representative I I
ADP
11.2021 - Current
Event Coordinator / Social Media Manager
Philia Coffee Community
03.2021 - 11.2021
Payroll Specialist
LL Roberts Group
02.2021 - Current
Sales Representative/Management in Training
Enterprise Rent-A-Car
05.2018 - 08.2018
Payroll Admin /Food Server
M&S GROUP / Wing Daddy’s Sauce House
04.2016 - 08.2020
Bachelor of Business Administration - General Finance -
University of El Paso
Associates of Arts Business/Accounting/Economics -
El Paso Community College