Summary
Overview
Work History
Education
Skills
Languages
Timeline
AssistantManager

Jasmin Ortega

Mundelein,IL

Summary

Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.

Overview

11
11
years of professional experience

Work History

Assistant Manager

Torrid
Vernon Hills, IL
11.2020 - Current
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of costumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.

Picker

Amazon
Kenosha, WI
02.2019 - 07.2022
  • Pulled orders quickly to maintain demanding productivity goals.
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
  • Removed items from shelves or storage bins and scanned tags.
  • Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.

Server

Salernos Pizzeria
Mount Prospect, IL
04.2013 - 11.2017
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.

Stocker

Walmart
Wheeling, IL
09.2012 - 12.2012
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Performed inventory control, such as counting and stocking merchandise.
  • Greeted customers and directed to requested products.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
  • Answered customer questions and provided detailed product information.
  • Helped customers locate desired items and transfer oversized items to vehicles.

Server

Rossini Di Lucca
Palatine, IL
06.2012 - 08.2012
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.

Housekeeper

Motel 6
Palatine, Illinois
03.2011 - 08.2011
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
  • Vacuumed rugs and carpeted areas in offices, lobbies and corridors.

Education

Palatine High School
Palatine, IL
06.2010

Skills

  • Shift Coverage
  • Sales Monitoring
  • Performance Tracking and Evaluations
  • Shrinkage Prevention
  • Transaction Monitoring
  • Managing Operations and Efficiency

Languages

Italian
Limited Working
Spanish
Native or Bilingual
English
Full Professional

Timeline

Assistant Manager

Torrid
11.2020 - Current

Picker

Amazon
02.2019 - 07.2022

Server

Salernos Pizzeria
04.2013 - 11.2017

Stocker

Walmart
09.2012 - 12.2012

Server

Rossini Di Lucca
06.2012 - 08.2012

Housekeeper

Motel 6
03.2011 - 08.2011

Palatine High School

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Jasmin Ortega