Jasmin Owens
Hobart,IN
Summary
Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Director Of Housekeeping
White Lodging Services
05.2023 - Current
- Manage 146 rooms with over 15 associates currently Top 6% in brand for cleanliness scores.
- Increased employee performance through effective supervision and training.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Placed orders for housekeeping supplies and guest toiletries.
- Conducted regular room inspections to verify compliance with housekeeping standards.
OPERATIONS MANAGER/AGM
WHITE LODGING SERVICES
09.2021 - 05.2023
- Responsible for overseeing over $1.25M in restaurant sales and over $300,000 catering sales while overseeing Front Desk and Housekeeping that generated more than $7M in budgeted sales.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
SENIOR FOOD & BEVERAGE MANAGER
WHITE LODGING SERVICES
09.2019 - 09.2021
- Responsible for all aspects of restaurant operations generated over $1M, that was supported by an culinary and front of the house team of 20.
- Sets and maintains high standards of food and beverage quality, and is strategically creating programs and processes to increase associate satisfaction and reduce turnover, while tightly managing costs to achieve budgeted profitability.
EXECUTIVE CHEF
WHITE LODGING SERVICES
10.2017 - 09.2019
- Responsible for generating restaurant $1.1M in food sales which to dated was the most revenue generated in a single year. Continued to grow revenue each year sales reached $1.25M.
- Develop and represent all Food, Beverage, and Service of the Department creating the culture with continuous learning and training with emphasis on high quality, fresh ingredients utilizing seasonal techniques and preparations appropriate for each outlet or event, balancing Quality and Profit
- Interview, hire, train and manage all culinary staff
- Organize, Oversee and Manage all Food prep operations in Daily Operations
- Create all menus, recipes, use records, menu implementation execution list and timelines
- Execute all accounting procedures required not limited to and including F&B check book, Food checkbook, invoice processing, payroll, monthly inventories and P&L critiques
EXECUTIVE SOUS CHEF
WHITE LODGING SERVICES
10.2016 - 10.2017
- Supported Executive Chef with $2M in restaurant revenue and $400,000 in catering food sales.
- Support the Chef in Developing and representing all Food, Beverage, and Service of the Department, creating the culture with continuous learning and training with emphasis on high quality, fresh ingredients utilizing seasonal techniques and preparations appropriate for each outlet or event, balancing Quality and Profit
- Interview, hire, as directed & train and manage all culinary staff on a daily basis
BANQUET CHEF
WHITE LODGING SERVICES
04.2014 - 09.2016
- Responsible for operating and managing over $3M in catering sales with more than 30,000 square feet on banquet event space.
- Analyzed banquet event orders and planned and coordinated functions with catering staff to meet or exceed customer expectations.
Education
Bachelor's Degree in Culinary Management -
Le Cordon Bleu College of Culinary Arts in Scottsdale
Phoenix, AZ03.2014
Associate's Degree in Applied of Science in Le Cordon Bleu Culinary Arts -
Le Cordon Bleu College of Culinary Arts in Chicago
Chicago, IL06.2012
Certification
- ServSafe Qualified
- Alcohol ServSafe Qualified
- ManageFirst Cost and Purchasing Certification (National Restaurant Association)
Timeline
Director Of Housekeeping
White Lodging Services
05.2023 - Current
OPERATIONS MANAGER/AGM
WHITE LODGING SERVICES
09.2021 - 05.2023
SENIOR FOOD & BEVERAGE MANAGER
WHITE LODGING SERVICES
09.2019 - 09.2021
EXECUTIVE CHEF
WHITE LODGING SERVICES
10.2017 - 09.2019
EXECUTIVE SOUS CHEF
WHITE LODGING SERVICES
10.2016 - 10.2017
BANQUET CHEF
WHITE LODGING SERVICES
04.2014 - 09.2016
Bachelor's Degree in Culinary Management -
Le Cordon Bleu College of Culinary Arts in Scottsdale
Associate's Degree in Applied of Science in Le Cordon Bleu Culinary Arts -
Le Cordon Bleu College of Culinary Arts in Chicago
- ServSafe Qualified
- Alcohol ServSafe Qualified
- ManageFirst Cost and Purchasing Certification (National Restaurant Association)
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