Certifications
Jasmin Patino
San Jose,CA
Summary
Compassionate bilingual Physical Therapy Aide with a focus on patient care and clinic operations. Skilled in therapeutic exercises, patient scheduling, insurance verification, and delivering exceptional patient-centered service, ensuring efficient clinic workflow.
Overview
2
2
5
5
Years of patient/customer focus care
Work History
Physical Therapy Aide
Evergreen Physical Therapy
08.2024 - Current
- Assist physical therapists and PTAs with therapeutic exercises, stretching, gait training, and patient mobility.
- Demonstrate exercises, provide verbal cueing, and ensure proper body mechanics and patient safety.
- Monitored patient symptoms, pain levels, and exercise tolerance, communicated concerns to clinicians to ensure quality care.
- Managed patient flow to optimize therapist schedules, enhancing clinic efficiency and ensuring timely patient care. to keep therapists on schedule and maintain efficient clinic operations.
- Prepare treatment areas, sanitize equipment and tables, set up modalities and exercise equipment, and maintain clinic cleanliness.
- Provided Spanish-English interpretation during evaluations, treatments, and patient education to facilitate effective communication.
- Check patients in and out, collect payments, verify insurance information, and maintain accurate patient records.
- Answer multi-line phones, schedule appointments, reschedule visits, and confirm patient appointments.
Senior Produce Clerk (Interim Department Lead)
Sprouts Farmers Market
02.2022 - 08.2024
- Managed workflow to ensure exceptional customer service in fast-paced environment.
- Tracked department performance metrics to enhance productivity and minimize shrink.
- Led a team of up to 10 employees during manager absences.
- Trained and mentored new employees.
Research Shadowing
Stanford University School of Medicine
01.2024 - 05.2024
- Shadowed cardiovascular genetics researchers and observed laboratory workflows.
- Monitored cell culture processes, including PCR, Western blotting, microscopy, and contributed to research discussions.
Education
Biology Major - Pre-Physician Assistant
Evergreen Valley College
Skills
- Exercise demonstration
- Modalities setup
- Patient Care
- Medical Terminology
- Clinic Workflow
- Front Office Operations
- Customer Service
- Team Leadership
- Attention to detail
- Time management
- Effective communication
- Positive demeanor
- FLUENT IN SPANISH
Certification
- Basic Life Support (BLS) Provider, American Heart Association
- California State Seal of Biliteracy, Spanish
Timeline
Physical Therapy Aide
Evergreen Physical Therapy
08.2024 - Current
Research Shadowing
Stanford University School of Medicine
01.2024 - 05.2024
Senior Produce Clerk (Interim Department Lead)
Sprouts Farmers Market
02.2022 - 08.2024
Biology Major - Pre-Physician Assistant
Evergreen Valley College