Jasmin Ploco

Responded to customer inquiries regarding utility location services.

Analyzed blueprints, maps and other documents to identify the exact locations of underground utilities.

Conducted detailed surveys using specialized equipment, such as ground-penetrating radar systems, in order to locate buried utilities.

Performed precise measurements and calculations to accurately determine the depth and position of buried pipes, cables and conduits.

Worked with customers to develop solutions for locating difficult-to-find utilities.

Coordinated with supervisors, engineers and other personnel in order to ensure that all locates were completed safely and efficiently.

Prepared detailed reports documenting all findings from utility locates.

Developed procedures for locating utilities in areas where traditional methods are not feasible or practical.

Identified potential conflicts between existing infrastructure and proposed construction plans.

Assisted in training new employees on proper safety protocols when working near underground utilities. Participated in regular meetings with management team members to discuss progress on current projects.

Used paint, flags and other methods to communicate utility information to excavators and other appropriate personnel.

* In charge of opening and closing the store Monday-Sundays

• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Improved customer satisfaction by addressing and resolving complaints promptly.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Provided training for new crew members. -register training, handling food, packaging food, customer service training, etc.

• Maintained professional, organized, and safe environment for employees and patrons.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Accomplished multiple tasks within established timeframes.

• Worked front counter, drive-thru and other areas.
• Took orders, prepared meals, and collected payments.
• Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
• Worked well with teammates and accepted coaching from management team.