Outgoing Leasing Consultant with background in marketing initiatives and recruiting techniques. Accomplished professional skilled in issue resolution and follow-up to promote resident satisfaction. Prioritizes work, organizes records and builds trust with attention to detail and excellent multitasking abilities.
Overview
9
9
years of professional experience
Work History
Leasing Professional
ZRS Management
Jefferson Vine - Grand Prairie, TX
10.2022 - Current
Achieved top producer among 20 leasing agents across six properties in the DFW area, with a demonstrated track record of averaging 12 net leases monthly on multiple occasions.
Utilized persuasive communication techniques to successfully convert online inquiries into site tours, demonstrating a strong ability to engage and inform potential clients effectively.
Provided personalized tours of the property, showcasing unit features and amenities tailored to each prospect''s needs.
Maintained current knowledge of local market conditions to ensure competitive rates were established and enforced.
Executive Assistant
Phoenix Wealth
Dallas, TX
07.2022 - 10.2022
Directly supported the CEO by facilitating business development initiatives and improving production levels, as well as efficiently coordinated schedules, appointments, meetings, and travel arrangements efficiently.
Managed account services, trade requests, balance transfers, and appointment scheduling for a client base exceeding 2300 individuals, ensuring their satisfaction and retention.
Served as liaison between client, third-party sources, and loan originator
Performed data entry tasks into various software programs including MS Excel spreadsheets.
Leasing Professional
ZRS Management
The Sydney - Mansfield, TX
11.2021 - 07.2022
Consistently surpassed leasing goals to become top performer of the month at the property for the first three months of employment. Continued to excel and achieve this recognition multiple times until departing the role.
Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.
Planned and executed a diverse range of resident events with the aim of building a strong community and elevating resident satisfaction.
Data Entry Clerk
CMC Construction Services
Waxahachie, TX
11.2017 - 05.2018
Managed documents by arranging forms, making photocopies, filing records, preparing correspondence, and creating reports.
Maintained database by entering new and updated customer and account information.
Remained focused for lengthy periods to accurately perform work with adequate speed.
Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.
Preschool Teacher
Fire House Kids
Midlothian, TX
04.2017 - 11.2021
Developed weekly lesson plans that included crafts and games, to provide diverse approaches to learning that promoted physical, academic, and social development.
Cultivated positive and open communication channels with parents and caregivers, consistently offering updates on their child's development and promptly addressing any issues or inquiries that arose.
Cashier/Prep-cook
Amsterdam Falafelshop
Dallas, TX
07.2016 - 09.2016
Sustained kitchen environmental standards by achieving culinary skills and knowledge such as food handling,storage temperatures, sanitation, and food preparation
Satisfied customer needs by helping customers and answering questions and concerns in an efficient manner toimprove overall customer satisfaction
Sales Associate
Kirkland's
Waxahachie, Tx
02.2016 - 06.2016
Boosted sales by enhancing product presentations and advertising collateral
Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases
Engaged customers in friendly, professional dialogue to determine needs.
Front Office Assistant
Trevino's Gymnastics School
Lancaster, Tx
06.2015 - 12.2015
Answered office phone and emails to schedule appointments, answer questions and document information.
Maintained front office cleanliness and organized supplies to increase productivity.
Collected copays and account balance payments and updated account records.
Provided administrative support to coworkers, taking on additional tasks during high-volume periods.