Jasmin Richardson
Lafayette,IN
Summary
My name is Jasmin Richardson, I have prior work history in hospitality, construction as well as clerical and customer service. I'm a very passionate worker with an outgoing spirit. I maintain well in unfamiliar environments. My many qualities include learning quickly, being well organized, the willingness to take on added responsibilities to meet team goals, Having a strong work ethic, being a team player, and always being properly prepared. To me no task is impossible so I take all my challenges head on. My goal is to seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. I'm an organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
11
11
years of professional experience
Work History
Property Control Coordinator
Department Of Human Services
06.2022 - Current
- Cultivated interpersonal skills by building positive relationships with others
- Strengthened communication skills through regular interactions with others
- Identified issues, analyzed information and provided solutions to problems
- Resolved problems, improved operations and provided exceptional service
- Proved successful working within tight deadlines and a fast-paced environment
- Passionate about learning and committed to continual improvement
- Developed strong communication and organizational skills through working on group projects
- Participated in team projects, demonstrating an ability to work collaboratively and effectively
- Paid attention to detail while completing assignments
Patient Registration Representative
CIMPAR
05.2021 - 02.2022
- My responsibilities as registration are to collect patient information, validate documents, and maintain records
- In my position I keep patient's information confidential, I digitize patient's data, Validate and verify medical insurance plans of patients
- File documents regarding patient records
- Responsible for the registration of patients, scheduling of patient appointments, I answer phone calls and redirect them to the correct party
- I update patient accounts and collect patient payment
- I Maintain knowledge of, and I comply with, all relevant laws, regulations and policies, procedures and standards
- I perform other tasks as assigned.
- Scheduled 50+ daily appointments using computerized scheduling
Customer Service Representative
Accel Entertainment Gaming, LLC
11.2020 - 04.2021
- Processed between 25 & 50 work orders daily in a timely manner
- Answered calls and customers' questions, addressed problems and complaints via phone
- Raise cash limits as well as troubleshoot redemption terminals remotely
- Helped customers select products that best fit their personal needs
- Maintained visually appealing and effective work space for myself and other employees
- Consulted with customers on machines status.
Assistant
C Goods Construction
01.2018 - 04.2020
- As an assistant I provided support to the Construction Project Managers and helped them with operational and clerical tasks
- My duties included monitoring costs, identifying construction project mistakes, and making sure safety standards were being followed
- My duties required me to multitask while keeping organized, good communication and teamwork were essential for my role.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Arrived for work at scheduled time, properly dressed and ready to contribute to team success.
- Kept work areas clean and organized.
- Developed successful system for tracking project progress.
Front Desk Associate
LaQuinta Inn & Suites
05.2016 - 12.2017
- As a associate my job was to administer all guest departure on everyday basis and ensure compliance to all established manual and computer procedures.
- Maintained cleanliness and organization of front desk area.
- I monitored all inquiries for reservation and manage all communication with clients for hotel rates and assist to increase revenue though occupancy.
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- I also developed and maintained effective professional relationships with all clients and provided assistance in person and over the phone.
Retail Cashier
SODEXO
07.2014 - 12.2016
- My responsibilities were Money handling, and sometimes preparing food
- I also Cross-trained andprovided back-up for other customer service representatives when needed
- Worked as a team memberperforming cashier duties, product assistance and cleaning.
Office Assistant
English Department
01.2013 - 12.2015
- My duties as office assistant included, filing, answering, returning and forwarding phone calls, typing,checking emails for my assigned supervisor, as well as greeting students and other professors alongthe way.
Education
BBA - Business Administration
Langston University
Langston, OK05.2017
High school diploma - Basic Studies
Rich South Campus High School
Richton Park, IL 05.2012
Skills
- Organization and Time Management
- Customer Service
- Problem Solving
- Detail-Oriented
- Data Entry Software
- Critical Thinking
- Appointment Scheduling
- Time Management
- Computer Proficiency
- Adaptable and Flexible
- Office Management
- Maintenance Knowledge
Timeline
Property Control Coordinator
Department Of Human Services
06.2022 - Current
Patient Registration Representative
CIMPAR
05.2021 - 02.2022
Customer Service Representative
Accel Entertainment Gaming, LLC
11.2020 - 04.2021
Assistant
C Goods Construction
01.2018 - 04.2020
Front Desk Associate
LaQuinta Inn & Suites
05.2016 - 12.2017
Retail Cashier
SODEXO
07.2014 - 12.2016
Office Assistant
English Department
01.2013 - 12.2015
BBA - Business Administration
Langston University
High school diploma - Basic Studies
Rich South Campus High School
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