Jasmin Rico

• Processed and labeled items to support accurate handling.

• Managed terminal operations activities and workflows.

Assisted with short-term assignments as needed.

• Adapted to diverse roles, demonstrating flexibility in fast-paced environments.
• Resolved issues promptly, maintaining smooth operations and high client satisfaction levels.

• Assisted in managing shipment schedules to ensure timely delivery of goods.
• Communicated with drivers to ensure timely deliveries and pickups.
• Collaborated with team members to optimize routing and reduce travel time.
• Responded promptly to inquiries from customers regarding order status and delivery times.
• Assisted with the development of processes and procedures related to operations management.
• Participated in team meetings to provide feedback on operational issues and solutions.

• Reviewed patient accounts to ensure complete and correct information.
• Processed medical claims using billing software for accurate submissions.
• Communicated with insurance companies to resolve billing inquiries promptly.
• Performed follow-up on unpaid or rejected claims with insurance providers.
• Filed appeals with insurance companies.