Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jasmin Rivera

Whittier,CA

Summary

I consider myself to be dynamic and detail-oriented with professional and extensive experience. Excelling in order picking and warehouse safety. Proven ability to enhance customer satisfaction through effective communication and problem-solving skills. Recognized for maintaining high standards of accuracy and efficiency in fast-paced environments.

Overview

9
9
years of professional experience

Work History

Order Picker

Amazon Fulfillment Center
Saint Peters, MO
08.2021 - 01.2024
  • Scanned and picked orders with precision, ensuring accurate and timely fulfillment.
  • Maintained a clean and organized work area to uphold safety and efficiency standards.
  • Identified, managed, and reported damaged items to minimize inventory discrepancies.
  • Maintained physical stamina by standing and performing tasks for over 10 hours per shift.

Qualifying Guide

Instant Teams
O'Fallon, MO
09.2020 - 06.2021
  • Managed phone inquiries, facilitating the timely connection of qualified senior customers with licensed agents.
  • Reported daily call totals to leadership, contributing to effective tracking and management of customer interactions.
  • Delivered expert guidance remotely, enhancing client understanding and satisfaction through effective communication.

Guest Advocate

Target
Buena Park, CA
10.2018 - 01.2020
  • Processed transactions efficiently while maintaining a clean and organized cashier lane.
  • Managed go-backs effectively to ensure a seamless shopping experience for guests.
  • Facilitated smooth checkout experiences by scanning and bagging items while promoting the Red Card program.

Cashier

McDonald's
Santa Fe Springs, CA
11.2015 - 07.2016
  • Processed customer transactions efficiently and accurately while adhering to company policies.
  • Restocked lobby supplies to maintain a clean and organized environment for customers.
  • Followed safety regulations meticulously to ensure a secure and compliant workplace.
  • Packed food orders diligently, guaranteeing compliance with safety standards and customer satisfaction.

Cashier

Flame broiler
Santa Fe Springs, CA
01.2015 - 08.2015
  • Ensured compliance with all safety regulations within the store environment.
  • Resolved customer complaints professionally in accordance with company policy.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.

Education

High School Diploma -

California High School
Whittier, CA
06-2016

Skills

  • Order picking
  • Attention to detail
  • Communication skills
  • Warehouse safety
  • Customer service
  • Problem solving

Timeline

Order Picker

Amazon Fulfillment Center
08.2021 - 01.2024

Qualifying Guide

Instant Teams
09.2020 - 06.2021

Guest Advocate

Target
10.2018 - 01.2020

Cashier

McDonald's
11.2015 - 07.2016

Cashier

Flame broiler
01.2015 - 08.2015

High School Diploma -

California High School

Similar Profiles

CREATE PROFILE