Jasmin Rodriguez
San Antonio,TX
Summary
Dynamic professional with a proven track record at Taprite-Fassco, excelling in assembly and production. Demonstrated exceptional problem-solving skills and attention to detail, enhancing efficiency and safety. Recognized for resolving customer issues empathetically as a Customer Service Representative, fostering loyalty and satisfaction through effective communication and timely solutions.
Overview
5
5
years of professional experience
Work History
Assembler
Taprite-Fassco
09.2021 - 07.2023
- Increased production efficiency by assembling components quickly and accurately.
- Enhanced workplace safety by maintaining a clean and organized work area at all times.
- Maintained high-quality standards with thorough inspections of assembled parts.
- Demonstrated a strong work ethic by consistently arriving on time, prepared to begin work immediately, and contributing positively to the team''s overall success.
- Organized workstations to maximize productivity, reduce distractions and meet deadlines.
Customer Service Representative
Reacon Mr
02.2018 - 10.2020
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Education
Thomas Jefferson Highschool
San Antonio06.2017
Skills
- Assembly and production
- Problem-solving
- Attention to detail
- Repetitive work
- Time management
- Accuracy
Languages
Spanish
Native or Bilingual
Interests
- Fashion and Style
- Personal Development and Self-Improvement
- Passionate about balancing physical health with mental and emotional wellness
Timeline
Assembler
Taprite-Fassco
09.2021 - 07.2023
Customer Service Representative
Reacon Mr
02.2018 - 10.2020
Thomas Jefferson Highschool
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