Jasmin Romero
Houston,TX
Summary
Professional admin with a varied background. Knowledgeable in office management procedures, proficient understanding of popular computer software and other office equipment. Excellent customer service, with strong attention to detail and organization.
Overview
12
12
years of professional experience
Work History
Administrative Assistant
Voss Dental
11.2020 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Scheduled office meetings and client appointments for staff teams.
- Created and maintained databases to track and record customer data.
- Executed record filing system to improve document organization and management.
Pharmacy Technician
Baijes Bissonet Pharmacy
06.2015 - 01.2024
- Communicated with healthcare providers, insurance companies, and patients in person, by email, via fax and telephone
- Properly filled and dispensed an average of 500 to 800 prescriptions per day
- Received and stored incoming inventory, verified quantities against invoices, and checked for outdated medications
- Made requisitions for drugs and supplies with professional guidance from the pharmacists
- Performed clerical tasks, such as filing, answering phones, and operating cash register, maintaining prescription records, or composing letters.
Administrative Assistant
Pacesetter Personnel
05.2018 - 10.2020
- Experience answering calls on multi-line phones
- Wrote correspondence to customers and vendors, as well as scheduled appointments
- Performed various office tasks as needed and assigned, calendar Management, Bill Processing, Work area Cleanliness, Supply Ordering
- Greeted office visitors and answered phones
- Made copies, and performed other office duties, directed customers to appropriate resources
- Handle high call volume
- Buy necessary supplies for the office
- Answered telephone and forwarded calls to concerned departments.
RECEPTIONIST ADMINISTRATIVE ASSISTANT
psalm 23 health sevices
07.2016 - 05.2018
- Courteously greet visitors and employees and cater to their special requests, needs and complaints
- Answer and forward phone calls to appropriate individuals and departments
- Write letters and email using proper spelling, grammar, and punctuation
- Prepare incoming and outgoing mail and packages
- Oversee maintenance of the reception and waiting area
- Coordinate customer payments and billing
- Buy necessary supplies, snacks and refreshments
- Maintain cleanliness of reception area
- Work independently and collaboratively on assigned tasks
- Acknowledged and greeted patients/families upon arrival
- Verify patients insurance
- Registered patients and visitors on sign in sheet
- Scheduled patient appointment’s on phone and maintained appointment book
- Coordinated with departments for consultant availability
- Quickly responded to patient questions and concerns
- Provided information regarding facility and billing options
- Filled patient charts
- Maintained a clean and sanitized waiting area
- Make schedules and payroll; make contracts for Medicaid and Medicare
- Assist with Insurance, coding, and billing
- Maintained approximately 1,000 customer files.
Front desk
Clinica hispana america
06.2012 - 02.2015
- Room patient, take co-payments
- Make schedules and payroll; make contracts for Medicaid and Medicare
- Greet patients and prepare them for examination
- Contact medical facilities or department to schedule patients for tests or admission
- Inventory and order medical, lab, or office supplies and equipment
- Processing and verifying patient’s Insurance.
Education
High School Diploma -
Stanberry High School
Stanberry, MO06.2011
Skills
- Bilingual English, Spanish
- Organized and efficient
- Knowledgeable about office procedures
- Pleasant phone voice
- Strong math skills
- Pleasant and friendly demeanor
- Excellent communication skills, both oral and written
- Strong customer service ethic
- Good work ethic, always on time with high attendance rate
- Emphasis on communication with coworkers, customers and supervisors
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Administrative Assistant
Voss Dental
11.2020 - Current
Administrative Assistant
Pacesetter Personnel
05.2018 - 10.2020
RECEPTIONIST ADMINISTRATIVE ASSISTANT
psalm 23 health sevices
07.2016 - 05.2018
Pharmacy Technician
Baijes Bissonet Pharmacy
06.2015 - 01.2024
Front desk
Clinica hispana america
06.2012 - 02.2015
High School Diploma -
Stanberry High School
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