Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Medical Assistant
MarinHealth Medical Network
03.2024 - Current
Collaborated with medical and administrative personnel to maintain a patient-focused, engaging, and compassionate environment.
Measured patient pulse oximetry.
Sanitized, restocked, and organized exam rooms and medical equipment.
Updated inventory, expiration, and vaccine logs to maintain current tracking documentation.
Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Built strong relationships with patients through effective communication skills that foster trust in clinic's commitment to quality care.
Obtained client's medical history, medication information, symptoms, and allergies.
Called and faxed pharmacies to submit prescriptions and refills.
Completed EKGs and other tests based on the patient presentation in the office.
Verified patient insurance coverage and collected required co-payments.
Administered and accurately recorded injections
Medical Front Office Coordinator
MarinHealth
02.2023 - 03.2024
Assisted with scheduling appointments, verifying insurance coverage and collecting copays and deductibles from patients at check-in
Communicated effectively with internal staff members on various projects related to patient services
Developed strong customer service skills while interacting with patients, families and health care providers
Answered incoming calls in a professional manner; routed calls to appropriate personnel or departments as needed
Maintained compliance with HIPAA regulations regarding confidentiality of patient information
Provided excellent customer service both in person and over the phone by responding to questions promptly and courteously
Demonstrated ability to prioritize tasks and manage time effectively
Performed accurate data entry into electronic medical records system.
Sales Manager
Rent-A-Center
11.2018 - 12.2022
Managed customer accounts and customer relationships
Established relationships with key customers, providing personalized service and support
Developed and implemented sales strategies to increase market share and profitability
Analyzed customer data to identify trends, preferences, and opportunities for growth
Participated in customer meetings and worked closely with team to resolve customer satisfaction issues
Maintained up-to-date knowledge of industry developments through research activities and networking events.
Sales Associate
THE UPS STORE
06.2016 - 02.2017
Established and adjusted selling prices by monitoring costs, competition and supply and demand
Greeted customers warmly and offered assistance
Helped customers find and select products
Kept work area clean, organized and free of clutter at all times
Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously
Operated cash register and POS to handle purchases, refunds, and exchanges for customers
Organized merchandise displays to promote higher levels of customer engagement
Established a positive rapport with customers by delivering friendly, personalized service
Provided accurate information about products, prices and availability both in person and over the phone
Maintained up-to-date knowledge of store policies regarding payments, returns, exchanges and security practices.
Preschool Teacher's Assistant
FAIRFAX SAN ANSELMO CHILDREN CENTER
06.2014 - 06.2016
Organized daily classroom activities that were both fun and educational for the children
Performed routine maintenance tasks such as cleaning toys or organizing materials and supplies
Demonstrated strong communication skills when interacting with parents, staff, and students
Provided guidance during outdoor recess times while encouraging physical activity
Assisted with the planning and implementation of age-appropriate activities to engage preschool children in learning experiences
Collaborated with teachers on curriculum development initiatives based on state standards
Maintained accurate records of attendance, progress reports, assessments, and other documents related to student performance
Facilitated small group instruction sessions focusing on literacy or math concepts
Provided a safe and secure environment for children to play and learn.