JASMIN SANTOS
NEWARK,NJ
Summary
To acquire a challenging employment position that will enhance my knowledge with advancement & opportunity for growth based on demonstrated performance. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
27
27
years of professional experience
Work History
Team Leader, Self Pay- Customer Service
Sutherland/Apollo Healthcare
06.2007 - Current
- Manage group of over 30 employees- Monitoring/ Training on policies and procedures Insurance Verification and billing for hospital and physicians
- Updated account information to maintain customer records.
- Educated customers about billing, payment processing and support policies and procedures.
- Trained new personnel regarding company operations, policies and services.
Receptionist/ Doctor’s Assistant
Suburban Orthopedic/Bloomfield Rehab
09.1998 - 05.2003
- Handled high volume inbound calls Clerical office duties Data entry Assistant to medical doctors Served as interpreter to doctors and clients
Receptionist/ Billing Administrator
Spine Care Health Center
05.1997 - 09.1998
- Billed insurance companies Accounts receivable Handled high volume inbound and outbound calls to insurance companies and customers
Education
High School Diploma -
Our Lady of Good Counsel
Newark06.1998
High School Diploma -
Our Lady of Good Counsel H.S.
Newark, NJ06.1998
Skills
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Team motivation
- Overseeing Daily Activities
References
Furnished Upon Request
Languages
Spanish
Native or Bilingual
Timeline
Team Leader, Self Pay- Customer Service
Sutherland/Apollo Healthcare
06.2007 - Current
Receptionist/ Doctor’s Assistant
Suburban Orthopedic/Bloomfield Rehab
09.1998 - 05.2003
Receptionist/ Billing Administrator
Spine Care Health Center
05.1997 - 09.1998
High School Diploma -
Our Lady of Good Counsel
High School Diploma -
Our Lady of Good Counsel H.S.