Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Direct Support Professional
Evergreen Supported Living
305 Flora St, Bellingham, WA 98225
09.2023 - Current
Maintained clean, safe, and well-organized patient environment.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
Participated in ongoing training opportunities to stay current on best practices in disability support services.
Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
Assisted disabled clients to support independence and well-being.
Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
Developed and implemented individualized care plans to meet individual needs of each client.
Advocated for clients'' rights within the broader community, raising awareness about issues affecting those with disabilities.
Served as a reliable point of contact for family members, maintaining open lines of communication about client progress and addressing any concerns promptly.
Assistant Lead
Fish And Wildlife Wash Dept
Bellingham, WA
02.2020 - 08.2023
Mentored junior team members, fostering professional growth and skill development.
Streamlined communication between departments for improved project coordination and completion.
Improved overall team performance by identifying areas for improvement and providing constructive feedback.
Contributed to a positive work environment by promoting teamwork, collaboration, and shared accountability for results.
Enhanced team productivity by implementing efficient workflow processes and task delegation.
Ensured compliance with company policies, procedures, and regulatory requirements through diligent oversight of day-to-day operations.
Supported lead manager in overseeing projects from inception to completion, ensuring high-quality results.
Trained employees on safety, environmental and regulatory guidelines and verified compliance.
Facilitated regular meetings to discuss progress, address concerns, and maintain open lines of communication among team members.
Played an active role in hiring decisions, participated in candidate interviews; assessed applicant qualifications; contributed recommendations based on team needs.
Increased efficiency by optimizing internal processes and implementing time-saving tools and technologies.
Maintained quality and cleanliness of work area and equipment.
Prepared and maintained daily department production targets, staff schedules, vacation schedules and attendance and disciplinary records.
Evaluated staff performance regularly against established benchmarks; provided constructive feedback aimed at fostering continuous improvement.
Evaluated staff performance and provided coaching to address inefficiencies.
Claims Processor
Lummi Tribal Health Center
2592 Kwina Rd, Bellingham WA
12.2017 - 06.2018
Data entry
Screening all bills
Identify insurances
Paying bills
MLR rates for physical therapy
Maintained strict confidentiality when dealing with sensitive information about patients'' medical histories or personal details.
Streamlined document management, introducing efficient filing systems that improved retrieval times and reduced misplacements.
Verified client information by analyzing existing evidence on file.
Education
GED -
Bellingham Technical College
Bellingham, WA
Skills
Experience with HIPAA Standards
Self-Motivation
Proficient in Task Management
Attention to detail
Effective Problem Resolution
Team collaboration
Adaptability and flexibility
Effective communication
First aid and safety
Time management
Accomplishments
Supervised team of 12 staff members.
Advocating for individuals with disabilities, improve accessibility and fair treatment
Orca project inclusion - 1 million salmon to boost the availability to the endangered orca whale