Jasmin Spruill
Greenville,NC
Summary
Recent graduate with a Bachelor of Science in Business Administration specializing in Accounting from Capella University. Experienced in Medicare claims processing and healthcare billing software. Seeking to leverage financial and coding skills in a healthcare setting or bookkeeping.
Highly-motivated employee with a strong work ethic, adaptability, and exceptional interpersonal skills. Able to work effectively unsupervised and quickly master new skills.
Diligent accounting and office administrative professional who proactively updates journal entries, financial schedules, and budget tracking reports. Highly organized, hardworking, and accuracy-driven.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Stylist
Great Clips
Greenville, USA
06.2017 - Current
- Managed social media accounts by posting content related to fashion trends.
- Developed strong data entry and organizational skills by managing appointments, payments, and customer records using salon software, skills that translate effectively into medical billing systems.
- Ensured accurate record-keeping of customer services, contributing to financial accuracy and improving operational efficiency—a skill transferable to managing patient records in medical billing.
- Provided personal consultations to determine clients' styling needs and preferences.
Customer Service Representative
Aetna/CVS Health
11.2022 - 04.2023
- Managed high-volume inbound calls from healthcare providers, offering guidance on Medicare claims and ensuring accurate application of medical codes and billing procedures to resolve complex issues.
- Utilized medical billing software, including Medhok, GPS, Cotiviti, and ECHS, to investigate claim discrepancies and verify patient data, ensuring precise entry of diagnosis and procedure codes for correct reimbursement.
- Collaborated closely with healthcare providers to ensure proper claims submission, supporting accurate coding and billing compliance for Medicare insurance plans.
- Delivered comprehensive support on pre-certification and predetermination processes, helping streamline the claims submission and approval process while minimizing billing errors.
- Exceeded performance metrics by ensuring timely resolution of claims inquiries and maintaining compliance with HIPAA and industry standards.
Education
Bachelor of Science - Business Administration, Specializing in Accounting
Capella University
Minneapolis, MN10.2024
Associate of Pre-Liberal Arts -
Pitt Community College
Winterville, NC05.2010
Skills
- Microsoft Software
- HIPAA
- Medical Billing Software
- Accounting and bookkeeping
- Critical Thinking
- Analytical Reasoning
- Budget support
- Medicare Policies
- Active Listening
- General Ledger Entries
- Medical Coding
- Attention to Detail
- Teamwork and Collaboration
- Customer Service
- Excellent Communication
- Multitasking and Organization
- Records Management
- Business plan assessment
- Report Preparation
- Strategic Planning
- Expense Reports
- General ledger maintenance
Affiliations
- National Society of Leadership and Success, 05/01/24
- Delta Mu Delta International Honor Society in Business, 03/01/24
Certification
- Licensed Cosmetologist, North Carolina Board of Cosmetic Art Examiners, 2017
Timeline
Customer Service Representative
Aetna/CVS Health
11.2022 - 04.2023
Stylist
Great Clips
06.2017 - Current
Bachelor of Science - Business Administration, Specializing in Accounting
Capella University
Associate of Pre-Liberal Arts -
Pitt Community College