Summary
Overview
Work History
Education
Skills
Timeline
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Jasmin Torres

Office Managment
Hopewell Junction,NY

Summary

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

17
17
years of professional experience
4
4
years of post-secondary education
2
2
Languages

Work History

Office Manager

East Park Exterminating
Valhalla, NY
09.2019 - 03.2022
  • Updated reports, managed over 100 accounts, and generated reports for company database. Managed compliance to keep organization operating within legal and regulatory guidelines.
  • Developed and maintained successful relationships with vendors, suppliers and contractors.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Maintained office inventory by ordering and receiving shipments.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Applied mathematical abilities to calculate and check figures in accounting systems.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Organized, sorted, and checked input data against original documents.
  • Updated and maintained customer information, documents and records.
  • Conducted audits of existing data entry processes.

Police Officer

City Of Mount Vernon Police Department
Mount Vernon, NY
07.2007 - 08.2018
  • Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.
  • Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
  • Issued traffic citations and electronic tickets for violations of traffic laws.
  • Answered emergency calls for help from citizens and business owners.
  • Secured crime scenes
  • Conducted witness interviews and gathered details regarding incidents to determine best course of action.
  • Supervised crowds at busy events to prevent injuries and property destruction.
  • Gathered necessary information for court appearances and testified as witness under oath in court.
  • Identified, pursued and arrested suspects and perpetrators of criminal acts.
  • Conducted searches of individuals, vehicles and premises.
  • Participated in continuous firearms proficiency, defensive driving and arrest technique training.

Community Service Aide

City Of Mount Vernon
Mount Vernon, NY
01.2007 - 07.2007
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Completed forms, reports, logs and records to quickly handle all documentation for human resources. Received and resolved calls each week regarding complaints and problems.
  • Maintained equipment and inventory records. Gathered information and filed reports to resolve complaints.
  • Managed filing system, entered data and completed other clerical tasks

Office Manager

East Park Exterminating
Bronx, NY
03.2005 - 01.2007
  • Updated reports, managed over 100 accounts, and generated reports for company database. Managed compliance to keep organization operating within legal and regulatory guidelines.
  • Developed and maintained successful relationships with vendors, suppliers and contractors.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Maintained office inventory by ordering and receiving shipments.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Applied mathematical abilities to calculate and check figures in accounting systems.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Organized, sorted, and checked input data against original documents.
  • Updated and maintained customer information, documents and records.
    Conducted audits of existing data entry processes.

Education

NYS Police Officer Certification -

Westchester County Police Academy
Valhalla, NY
07.2007 - 12.2007

NYS High School Regents Diploma -

Cardinal Spellman High School
Bronx, NY
09.1995 - 06.1999

Skills

    Policy and procedure modification

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Timeline

Office Manager

East Park Exterminating
09.2019 - 03.2022

NYS Police Officer Certification -

Westchester County Police Academy
07.2007 - 12.2007

Police Officer

City Of Mount Vernon Police Department
07.2007 - 08.2018

Community Service Aide

City Of Mount Vernon
01.2007 - 07.2007

Office Manager

East Park Exterminating
03.2005 - 01.2007

NYS High School Regents Diploma -

Cardinal Spellman High School
09.1995 - 06.1999

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Jasmin TorresOffice Managment