Compassionate Health Services Technician with extensive experience at DBHDD, skilled in administering vital signs and ensuring HIPAA compliance. Proven ability to enhance patient comfort and independence through attentive care and effective communication. Recognized for problem-solving skills and fostering positive relationships, contributing to improved patient outcomes.
Overview
6
6
years of professional experience
Work History
Health Services Technician
DBHDD
05.2025 - Current
Provide direct care to patients
Monitor their behavior
Support treatment plan under the supervision of other healthcare professionals
Assist patients with daily living activities
Administer medication
Document observation
Respond to crisis
Escort patients
Personal Care Assistant
Visiting Angels Home Care
03.2025 - 06.2025
Assisted clients with daily living activities, enhancing comfort and independence.
Provided companionship and emotional support, fostering positive relationships with clients.
Administered medications according to care plans, ensuring adherence to safety protocols.
Observed and documented client health changes, communicating effectively with healthcare teams.
Collaborated with family members to create personalized care plans tailored to individual preferences.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
CNA
Family Care Home Health Inc
05.2024 - 05.2025
Assisted with medication administration, adhering to safety protocols and documentation standards.
Collaborated with multidisciplinary teams to develop individualized care plans for diverse client needs.
Managed daily documentation of patient interactions, ensuring accuracy and compliance with regulatory requirements.
Assisted patients with daily living activities, promoting independence and dignity.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Enhanced patient satisfaction by providing compassionate and attentive care.
Crew Member
McDonald's
03.2024 - 05.2024
Provided exceptional customer service by efficiently taking orders and responding to inquiries.
Operated kitchen equipment and adhered to safety standards to ensure food quality and safety.
Collaborated with team members to maintain cleanliness and organization in dining and kitchen areas.
Assisted in training new crew members on operational procedures and customer service best practices.
Managed cash register operations, processing transactions accurately while maintaining a balanced till.
Implemented efficient workflow strategies during peak hours to enhance service speed and customer satisfaction.
Worked front counter, drive-thru and other areas.
Took orders, prepared meals, and collected payments.
Personal Care Assistant
Prosper Care Home Health Care
04.2020 - 03.2023
Coordinated transportation for medical appointments, prioritizing client needs and schedules.
Trained new staff on caregiving techniques and best practices for client safety.
Implemented strategies to improve client engagement in daily routines and activities.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
Built strong relationships with clients to deliver emotional support and companionship.
Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.