Summary
Overview
Work History
Education
Skills
Internship Experience
Leadership Experience
Languages
Timeline
Generic

Jasmin Zesati

Summary

Healthcare professional with assisted living, care coordination, and patient engagement experience, plus a background in student leadership and public speaking. Supports residents, families, and care teams through clear communication, calm problem-solving, and organized follow-through. Bilingual in English and Spanish, with experience reviewing complex issues and choosing appropriate next steps.

Overview

2
2
Languages
5
5
years of professional experience

Work History

Ivy Park Assisted Living and Memory Care

Activity Director
Simi Valley, CA
09.2025 - Current
  • Create monthly activity calendars tailored to resident interests, abilities, and wellness goals, enhancing engagement and quality of life.
  • Maintain compliance with state regulations and facility policies for activity programming.
  • Manage activity budgets, supplies, and vendor relationships, ensuring cost-effective programming aligned with resident needs.
  • Collaborate with families to discuss resident care needs and preferences.
  • Promote high resident satisfaction by resolving problems with knowledgeable and friendly service.
  • Assist with resident requests and answer questions to improve satisfaction.
  • Recruit, train, and supervise activity assistants, community drivers, and volunteers.
  • Work with nursing and care staff to support residents with cognitive and physical limitations.

Ivy Park Assisted Living and Memory Care

Lead Concierge
Simi Valley, CA
03.2025 - 09.2025
  • Greeted residents, families, and visitors while creating a welcoming environment.
  • Assisted resident inquiries with calm and professional service, ensuring satisfaction and prompt resolution.
  • Answered phone calls and directed requests to nursing, maintenance, and management.
  • Scheduled transportation appointments and community tour visits.
  • Resolved conflicts between residents in a professional manner.

Ivy Park Assisted Living and Memory Care

Medication Technician
Simi Valley, CA
10.2024 - 03.2025
  • Collaborated with health services director, resident care coordinators, medication technicians, and caregivers to enhance quality of resident care.
  • Communicated with families, doctors, and outside providers to advocate for residents' needs and ensure comprehensive care for timely intervention.
  • Administered resident medications per physician orders and logged each dose in MARS system.

California State University, Northridge

Student Assistant
Northridge, CA
04.2022 - 08.2024

PANDORA Jewelry

Sales Associate
Salinas, CA
06.2021 - 01.2023

Education

Bachelor's of Science - Health Administration

California State University, Northridge
Northridge, CA

Skills

  • Patient engagement/support
  • Family communication
  • Activity programming
  • Budget oversight
  • Volunteer coordination
  • Event planning
  • Regulatory compliance
  • Care management

Internship Experience

Intern - Ivy Park Assisted Living and Memory Care, Simi Valley, CA

01/2024 - 06/2024

  • Conducted interview screenings for Memory Care Director's review.
  • Planned and facilitated an interactive team building training for all employees.
  • Worked closely with Memory Care Director to audit medication carts regularly to comply with the organization's updated policies and procedures.

Leadership Experience

Chairperson - University Student Union, California State University, Northridge

09/2022 - 06/2024

  • Led 17-member policy making Board of Directors for University Student Union, a 503(c), non-profit auxiliary at CSU Northridge.
  • Interviewed and appointed members; oversaw standing committees; and facilitated monthly Board meetings using Robert's Rules of Order.
  • Conducted workshop presentations at regional and national conferences.
  • Significant accomplishments included fostering diversity, equity and inclusion including adopting new Land Acknowledgement practices for the organization; overseeing the administration of monthly training for Board members; and analyzing extensive information relative to the approval of the development and construction of a new basic needs suite, the Valera NEST (Nurturing Environment for Students to Thrive).

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Ivy Park Assisted Living and Memory Care

Activity Director
09.2025 - Current

Ivy Park Assisted Living and Memory Care

Lead Concierge
03.2025 - 09.2025

Ivy Park Assisted Living and Memory Care

Medication Technician
10.2024 - 03.2025

California State University, Northridge

Student Assistant
04.2022 - 08.2024

PANDORA Jewelry

Sales Associate
06.2021 - 01.2023

Bachelor's of Science - Health Administration

California State University, Northridge
Jasmin Zesati