Jasmina Hemley

• Enhanced practical skills in supporting, installing, configuring, and maintaining operating systems.

Troubleshot Microsoft Windows and network issues to ensure operational continuity.

• Managed users, workstations, and shared resources to optimize system performance.
• Implemented security measures and operational procedures for risk mitigation.
• Provided end-to-end customer support by identifying and resolving technical issues.
• Acquired proficiency in managing Windows 10, Active Directory, and Office 365.
• Developed troubleshooting and debugging skills for effective IT support.

• Developed lesson plans to enhance student performance in Math, Science, and Spelling.
• Created engaging activities to promote academic interest and engagement.
• Assessed student progress through regular evaluations and feedback.
• Created a positive learning environment by encouraging open communication between tutor, teacher, and student's family members.
• Helped students develop critical thinking skills by engaging them in interactive dialogue about challenging concepts.

• Applied innovative teaching methods to encourage student learning objectives.
• Collaborated with colleagues on curriculum revision, evaluation of course syllabi and lesson plans for Turkish Language and Literature curriculum.
• Evaluated and supervised student activities and performance levels to provide reports on academic progress.
• Built strong rapport with students through class discussions and academic advisement.
• Encouraged class discussions by building discussions into lessons, actively soliciting input, asking open-ended questions and using techniques to track student participation.
• Instructed and evaluated students in classroom in alignment with college mission by incorporating innovative teaching and learning strategies.

• Maximized sales by upselling food and beverage items through effective communication.
• Delivered exceptional customer service by addressing guest inquiries promptly.
• Managed customer feedback and complaints with a focus on resolution and professionalism.
• Created a friendly atmosphere by greeting guests, boosting overall satisfaction ratings.

• Supported customers in various needs, enhancing overall service quality.
• Executed maintenance operations to uphold store standards.
• Displayed merchandise effectively to attract customer interest.
• Provided excellent customer service by assisting customers with product selection, answers to questions, and handling complaints or issues.

• Utilized strong product expertise to offer tailored recommendations to clients.
• Achieved sales goals in a difficult economic landscape.
• Conducted successful negotiations with clients, resulting in profit growth.

• Managed the household by organizing multiple household tasks.
• Coordinated different activities for multiple children to establish a routine.
• Assisted with homework tasks while providing constructive feedback to parents on progress.
• Nurtured a safe environment conducive to learning and play for children of various ages.
• Attended training sessions, enhancing tutoring practices and techniques.

• Ensured timely execution of virtual meetings with remote teams while adhering to budget constraints.
• Maintained an accurate and up-to-date customer information database.
• Delivered essential administrative support, including filing and data entry, to production team.
• Supported Campaign Manager through various administrative tasks as required.