Jasmina M Leon
Supervisor Of Revenue Cycle
Summary
Accomplished healthcare revenue cycle professional with extensive experience in medical billing, coding, collections, and denial resolution. Proven ability to resolve complex claims, reduce days to resolution, and improve revenue outcomes through process optimization and cross-functional collaboration. Skilled at analyzing denial trends, implementing workflow improvements, and ensuring compliance with payer contracts and regulations. Recognized for delivering measurable results in high-volume, deadline driven environments while supporting operational efficiency and accuracy.
Overview
2
2
Languages
21
21
years of professional experience
Work History
RCM Lead Billing
VITAS Healthcare
04.2026 - Current
- Claim management: Submitting accurate medical claims without delays or errors.
- Lead payer upfront error analysis and root cause reviews to identify claim submission issues and opportunities for process improvement.
- Team Leadership: Mentoring, training and daily guiding daily tasks for billing staff.
- Compliance: Ensuring all billing and coding workflows follow strict healthcare laws and regulations, and payer rules.
- Performance Tracking: Analyzing financial reports and metrics such as error rates and collection times to improve cash flow.
- Review payer specific billing guidelines and translate requirements into system logic and claim edits to support accurate, compliance and clean claim submission.
- Partner with billing, revenue cycle and system teams to improve first class claims acceptance.
Revenue Cycle Supervisor
University of Miami CBO
02.2015 - 04.2026
- Ensured accuracy and completeness of physician billing and coding data, reducing claim errors and minimizing denials.
- Analyzed denial trends and root causes, identifying documentation gaps and implementing corrective actions to improve data integrity.
- Collaborated with coding, billing, and provider teams to reconcile data discrepancies and resolve complex claims.
- Monitored and validated accounts receivable and claims workflows to ensure adherence to payer rules, contracts, and regulatory compliance.
- Trained and guided team members on documentation best practices, coding accuracy, and proper data entry, supporting consistent data quality.
- Prepared reports on claims, denials, and data trends to support leadership decision-making and continuous process improvement.
- Supported workflow optimization initiatives, including reducing days to resolution (DTR)and minimizing rework across revenue cycle processes.
- Lead quarterly liaison meetings between the Departments of Anesthesia and Otolaryngology to present and review monthly KPIs.
- Performed quality audits for 68 employees and collaborated with managers to deliver coaching and feedback aimed at improving processes and performance.
Sr. Medical Collector
University of Miami CBO
12.2010 - 02.2015
- Coordinate collection activities
- Work on special projects as assigned.
- Super user of epic within the unit.
- Perform claims corrections for accurate billing and reimbursement purposes.
- Keep up with patients flow processes for any potential loopholes that will increase accounts receivables.
- Keeping up to date with payer contract for the proper reimbursement.
- Posting of correspondence on system.
- Liaison between COB and different clinical departments
- Creation and working through report to increase revenue and to maintain accurate AR.
Medical Collector
University of Miami department of Otolaryngology
08.2006 - 11.2010
- Perform follow up activities on patient’s account requiring additional contacts with insurance carrier and /or patients and guarantors to facilitate payment.
- Review daily mail and cash log payments and match payments to appropriate encounter and compare payments against established contracts.
- Reconcile data between billing and financial system keep abreast of any credit and suspense balances.
- Keep up with patients flow processes for any potential loopholes that will increase accounts receivables.
- Analyze insurance payments by contract guidelines and rules.
- Review coding issues with bundle and global services.
- Work closely with insurance contracting managers for high value denials with their system logic.
- Posting payments for proper adjudication according to insurance contract.
- Assist in entering charges during month end.
- Run credit card payments for satellite offices for advance deposits for surgical procedures and properly apply payments to patient accounts in IDX system.
- Balance and reconcile accounts collections at the end of the day.
Senior Patients Account Coordinator
University of Miami
11.2005 - 08.2006
- Prepare all clinics in advance for proper cashiering to include the review of all patients insurance information as it appears in the billing and collection system.
- Determine the type of collection activity at the time of patients visit.
- Collected and reconciled all payments and balance batch for the front end to be sent to the billing department.
- Coordinated and administered daily deposit.
- Assist each practitioner to ensure proper billing in accordance with federal laws and to maximize proper revenues.
- Schedule follow up, laboratory, radiology and diagnostic testing as requested by the practitioner.
Senior staff assistant
University of Miami Department of psychiatry
08.2005 - 11.2005
- Managed patient’s registrations and appointments on IDX system, keep file room organized.
- Call of faxed patients request for Rx or medical records with approval of physicians.
- Filed and maintained accurate patient’s demographic information up to date.
- Collected and reconcile payments for everyday clinics.
Education
NCCT Certified Medical Billing And Coding Specialist -
Florida Career college
Miami, FL06-2005
Skills
- Effective time management
- Organization
- Detail-oriented
- Team player
- Analytical assessment
- Dependability
- Minimal supervision
- Fast learner
- Database knowledge
- Computer programs knowledge
- Manage Care knowledge
- Medicare knowledge
- Medicaid knowledge
- Commercial collection process knowledge
- Medical coding
- Windows
- Microsoft, Word, Excel, PowerPoint
- Proficient in EPIC-Slicer Dicer, Follow Up, Charge Review, Registration
Strengths And Assets
- Effective time management, maintain high level of organization and detail.
- Great team player.
- Analytical assessment of problems and challenges.
- Very dependable; require minimal or no supervision.
- Fast learner especially with databases and computer programs.
- Knowledge of Manage Care, Medicare, Medicaid and commercial collection process.
- Medical coding.
Timeline
RCM Lead Billing
VITAS Healthcare
04.2026 - Current
Revenue Cycle Supervisor
University of Miami CBO
02.2015 - 04.2026
Sr. Medical Collector
University of Miami CBO
12.2010 - 02.2015
Medical Collector
University of Miami department of Otolaryngology
08.2006 - 11.2010
Senior Patients Account Coordinator
University of Miami
11.2005 - 08.2006
Senior staff assistant
University of Miami Department of psychiatry
08.2005 - 11.2005
NCCT Certified Medical Billing And Coding Specialist -
Florida Career college