Jasmina Spasovska

• Led the planning, implementation, and delivery of several high-profile infrastructure projects, ensuring adhered to deadlines, budget constraints, and quality standards.
• Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
• Planned, designed, and scheduled phases for large projects.
• Identified plans and resources required to meet project goals and objectives.
• Monitored project performance to identify areas of improvement and make adjustments.
• Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
• Met project deadlines without sacrificing build quality or workplace safety.
• Established effective communication among team members for enhanced collaboration and successful project completion.
• Coordinated with cross-functional teams to resolve project issues and mitigate risks.

• Managed project activities from planning to execution, ensuring on-time delivery and adherence to budgets.

• Supervised consultants and experts, developing detailed work plans and setting clear milestones.

• Monitored project progress, financials, and risks, providing regular updates and reports to internal stakeholders.

• Drafted TORs, managed procurement processes, and ensured compliance with financial and administrative procedures.

• Built strong relationships with key stakeholders, including national authorities and project beneficiaries, ensuring alignment with project goals.

• Fostered collaboration with other internal projects and initiatives to create synergies and maximize impact.

• Led the preparation of progress reports, financial updates, and risk assessments, ensuring timely internal communication.

• Conducted project evaluations, capturing lessons learned, and integrating them into future planning.

• Ensured gender considerations were integrated into all project activities, reports, and data collection.

• Monitored key performance indicators, tracked project milestones, and ensured the accurate transfer of deliverables to beneficiaries.

• Provided technical input on project goals related to infrastructure development, operational improvements, and gender equality

• Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
• Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
• Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.
• Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
• Provided detailed project status updates to stakeholders and executive management.
• Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
• Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
• Negotiated and managed third-party contracts related to project deliverables.
• Mentored junior team members in project management best practices to enhance their skills and contribute to better overall performance.
• Fostered a culture of innovation and creativity within the project team, leading to improved problem-solving capabilities and enhanced outcomes.

• Designed and deployed functional networks (LAN, WLAN, WAN), configuring and installing necessary network devices.
• Backed up support desk team to handle user problems and technical concerns.
• Built and improved network documentation and training procedures to lead successful team completing high-quality work.
• Configured, tested and maintained LAN/WAN components and connections.
• Streamlined troubleshooting processes by creating detailed documentation of network infrastructure, configurations, and topologies.
• Improved system reliability through proactive monitoring of network performance metrics and capacity planning initiatives.
• Reduced downtime for essential systems by proactively identifying and resolving network issues.
• Designed scalable WAN architectures to accommodate growing bandwidth requirements while minimizing costs.
• Architected high-availability networks incorporating redundancy at all levels for seamless failover during outages or maintenance events.
• Evaluated emerging trends in networking technology applying innovative solutions where appropriate to improve overall efficiency.
• Established effective communication channels between IT departments fostering collaboration on technology-related initiatives supporting business growth.
• Monitored network activities to quickly detect and resolve operational and security issues.
• Protected company assets and users with effective firewall solutions and strict security protocols.
• Oversaw company's entire network and related policies covering use, maintenance and infrastructure.
• Employed strong team management and task prioritization skills to streamline project turnaround times and meet tight deadlines.
• Led planning and technical design activities for routine operations and special projects.
• Planned and implemented effective disaster recovery and business continuity solutions.
• Managed purchasing and installation of networking equipment such as core routers and switches.

• Planned, developed, and implemented passive optical networks (PON) for business and residential customers, including FTTH and Metro networks.
• Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
• Planned, designed, and scheduled phases for large projects.
• Identified plans and resources required to meet project goals and objectives.
• Established effective communication among team members for enhanced collaboration and successful project completion.
• Coordinated with cross-functional teams to resolve project issues and mitigate risks.
• Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
• Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
• Met project deadlines without sacrificing build quality or workplace safety.
• Monitored project performance to identify areas of improvement and make adjustments.
• Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
• Enhanced overall project success by conducting thorough post-project evaluations and incorporating lessons learned into future efforts.
• Effectively managed scope creep by establishing clear boundaries on requested changes while keeping projects aligned with original objectives and budgets.
• Negotiated and managed third-party contracts related to project deliverables.
• Fostered a culture of innovation and creativity within the project team, leading to improved problem-solving capabilities and enhanced outcomes.
• Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.
• Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
• Implemented continuous improvement initiatives to optimize project outcomes while maintaining costeffectiveness.
• Achieved significant improvements in project quality by establishing rigorous quality control processes.
• Promoted innovation within project teams, encouraging exploration of new tools and methodologies to enhance project outcomes.
• Ensured projects aligned with strategic objectives, working closely with senior management to refine project goals.
• Streamlined procurement process for project materials, reducing wait times and avoiding potential delays.
• Enhanced project visibility, implementing dashboard and reporting tools for real-time progress monitoring.
• Achieved high levels of team engagement and morale by promoting collaborative and inclusive work environment.
• Improved client relationships, consistently meeting or exceeding project expectations and maintaining open lines of communication.
• Developed comprehensive risk management plans, minimizing project delays and unexpected challenges.
• Enhanced project delivery times by streamlining communication channels between development and operations teams.
• Maintained compliance with industry standards and regulations, conducting regular audits and updates to project practices.
• Oversaw implementation of new project management software, facilitating more efficient workflow and better project tracking.
• Managed projects from procurement to commission.
• Led cross-functional teams to successful project completions, improving team cohesion and productivity with effective leadership strategies.
• Optimized project schedules, identifying critical path tasks and reallocating resources to maintain momentum.
• Monitored project progress, identified risks and took corrective action as needed.
• Completed projects within tight deadlines, coordinating team efforts and prioritizing tasks effectively.

• Oversaw the development and implementation of passive optical networks, coordinating FTTx projects.
• Managed financial resources with a focus on cost control, leading to significant savings without compromising service quality.
• Improved company revenue by collaborating with marketing, sales and service departments.
• Built strong relationships with stakeholders at all organizational levels, fostering collaboration between departments for optimal results.
• Maintained excellent customer relationships through consistent delivery on commitments.
• Collaborated within sales team to brainstorm business development strategies and identify customer product needs and preferences.
• Conducted audits of internal documents to validate transactions and provided financial guidance for resource allocation, inventory control and budgeting.
• Determined and initiated strategic business for quality control purposes, to boost delivery times and achieve cost-effectiveness.
• Oversaw supply chain management, effectively reducing lead times while maintaining high levels of product quality.
• Assisted new partners with program planning by presenting profitable goals and forward-thinking objectives.
• Mentored staff members, providing guidance and support that led to enhanced professional development and increased job satisfaction.
• Coordinated logistics planning efforts to ensure timely delivery of products while minimizing transportation expenses.
• Negotiated contracts, pricing structures and delivery schedules.
• Implemented cutting-edge technologies to optimize workflow efficiency and enhance overall operational performance.
• Managed budgets with accuracy, consistently staying within allocated funds without sacrificing operational goals or objectives.
• Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
• Established and monitored quality assurance standards to achieve operational excellence.
• Defined, implemented, and revised operational policies and guidelines.
• Analyzed customer feedback and identified areas for improvement to drive business success.
• Achieved team goals through formalized training plans, coaching, and performance management.
• Analyzed business operations and implemented strategies to improve operational cohesiveness.
• Oversaw day-to-day production activities in accordance with business objectives.
• Negotiated with vendors, suppliers and other stakeholders to acquire mutually beneficial contracts and agreement.
• Monitored budget and utilized operational resources.
• Mentored and coached team members to foster productive and engaging work environment.
• Collaborated with senior management to develop and execute long-term corporate goals and objectives.
• Interacted well with customers to build connections and nurture relationships.
• Implemented business strategies, increasing revenue, and effectively targeting new markets.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
• Implemented innovative programs to increase employee loyalty and reduce turnover.
• Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.
• Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
• Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
• Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
• Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Negotiated price and service with customers and vendors to decrease expenses and increase profit.
• Reduced operational risks while organizing data to forecast performance trends.
• Reported issues to higher management with great detail.
• Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
• Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.

• Led the implementation of core and metro optical networks across multiple cities, handling both technical and operational responsibilities.

• Managed presales activities, including budgeting, project planning, and product development.
• Self-motivated, with a strong sense of personal responsibility.
• Excellent communication skills, both verbal and written.
• Proven ability to learn quickly and adapt to new situations.
• Skilled at working independently and collaboratively in a team environment.
• Worked well in a team setting, providing support and guidance.
• Passionate about learning and committed to continual improvement.
• Managed time efficiently in order to complete all tasks within deadlines.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Worked effectively in fast-paced environments.
• Worked flexible hours across night, weekend, and holiday shifts.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Strengthened communication skills through regular interactions with others.
• Paid attention to detail while completing assignments.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Organized and detail-oriented with a strong work ethic.
• Learned and adapted quickly to new technology and software applications.
• Resolved problems, improved operations and provided exceptional service.
• Proved successful working within tight deadlines and a fast-paced environment.
• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
• Participated in team projects, demonstrating an ability to work collaboratively and effectively.

• Managed core and metro SDH-based networks across multiple locations (Skopje, Vienna, Ljubljana).
• Resolved issues and escalated problems with knowledgeable support and quality service.
• Resolved complex technical issues through effective problem-solving techniques and root cause analysis.
• Provided expert support for end-users, ensuring optimal system performance and user satisfaction.
• Trained junior engineers on best practices related to system administration, providing guidance and mentorship for their professional growth.
• Created comprehensive documentation for system configurations, procedures, and best practices to facilitate knowledge sharing among team members.
• Managed multiple projects simultaneously, meeting tight deadlines while maintaining high-quality deliverables.
• Reduced downtime for critical systems through proactive monitoring and maintenance tasks.
• Improved system efficiency by implementing and optimizing hardware and software components.
• Completed software updates and assessed security patches for optimized computer use.
• Maintained stability, integrity and efficient operation of information systems supporting organizational functions.
• Optimized networked software and operating systems by applying updates and patches.
• Implemented networking and server changes to meet client budgets and needs.
• Conducted end-user reviews for modified and new systems.
• Verified compliance with applicable performance metrics and compatibility expectations.
• Provided 2nd and 3rd level technical support and troubleshooting to internal and external clients.
• Wrote and maintained custom scripts to increase system efficiency and performance time.
• Designed and implemented system security and data assurance.
• Managed installation, upgrade and deployment projects and provided on-site direction for network engineers.
• Oversaw development and maintenance of organization computer systems and intranet.
• Managed and monitored installed systems for highest level of availability.
• Managed use of various types of databases and configured, installed and upgraded new ones.
• Monitored and tested application performance to identify potential bottlenecks, develop solutions and collaborate with developers on solution implementation.
• Defined enterprise processes and best practices and tailored enterprise processes for applications.
• Participated in system development life cycle from requirements analysis through system implementation.
• Resolved issues related to operational components for LAN, WAN and voice systems.