Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Jasmina Todd

Humble,TX

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

7
7
years of professional experience

Work History

Customer Service Representative

Southwest Water Company (formerly French Settlemen
Sugar Land, Texas
07.2018 - Current
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Gathered customer feedback through surveys and used the data to improve customer service.

Tax Officer

Department of Revenue
Baton Rouge, Louisiana
06.2017 - 07.2018
  • Prepared and filed tax returns for individuals and businesses.
  • Verified accuracy of financial records, including income statements and balance sheets.
  • Maintained up-to-date knowledge of relevant legislation, regulations and procedures.

Education

Pharmacy Technician -

Fortis College
Baton Rouge, Louisiana
05-2016

High School Diploma -

Broadmoor High School
Baton Rouge, Louisiana
05-2007

Skills

  • Account updating
  • Scheduling
  • Complaint resolution
  • Courteous demeanor

Timeline

Customer Service Representative

Southwest Water Company (formerly French Settlemen
07.2018 - Current

Tax Officer

Department of Revenue
06.2017 - 07.2018

Pharmacy Technician -

Fortis College

High School Diploma -

Broadmoor High School

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Jasmina Todd