Jasmine Abraham
Charlotte,NC
Summary
Patient Behavior Technician with one year of experience implementing behavioral plans and designated interventions for clients suffering from various behavioral conditions. In-depth knowledge of treatment plans and modification strategies. Skilled relationship-builder with first-rate communication and time management abilities. Committed to promoting development of functional skills and independence.
Overview
7
7
years of professional experience
Work History
Behavior Technician
Hopebridge Autism Therapy Center
06.2024 - Current
- Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
- Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
- Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.
Behavior Technician
Abs Kids
05.2023 - Current
- Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
- Enhanced client progress by implementing individualized behavior intervention plans.
- Assisted in data collection and analysis, contributing to the ongoing evaluation of client progress.
REGISTRAR
Atrium health
02.2022 - 12.2022
- Verified insurance to obtain pre-certification or authorization
- Obtained incoming records, documenting receipt to prepare for scanning into electronic health record
- Gathered and entered patient demographic information into hospital information system
- Performed thorough searches within financial system to minimize patient overlays.
CUSTOMER SERVICE REPRESENTATIVE
Iqor
02.2018 - 03.2021
- Managed a very large amount of inbound calls in a timely manner
- Followed communication scripts when dealing with electric and gas accounts
- Always identified customer needs, clarify information and provided customer with further assistance
- Met personal/team qualitative and qualitative targets.
SALES ASSOCIATE
Scrubs
03.2017 - 08.2017
- Prepared merchandise for distribution and placement across sales floor
- Directed individuals to merchandise locations
- Analyzed and properly processed product returns
- Helped customers with questions, problems and complaints in person and via telephone.
Education
HIGH SCHOOL DIPLOMA -
Stewart creek high school
Charlotte, NC06.2017
Skills
- Account Updating
- Data Entry
- Experience
- Communication
- Prompting and Fading Strategies
- Autism Spectrum Disorder Knowledge
- Skill Development
Timeline
Behavior Technician
Hopebridge Autism Therapy Center
06.2024 - Current
Behavior Technician
Abs Kids
05.2023 - Current
REGISTRAR
Atrium health
02.2022 - 12.2022
CUSTOMER SERVICE REPRESENTATIVE
Iqor
02.2018 - 03.2021
SALES ASSOCIATE
Scrubs
03.2017 - 08.2017
HIGH SCHOOL DIPLOMA -
Stewart creek high school
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