Jasmine Abram
Duluth
Summary
To obtain a position with a reputable company using my knowledge, experience, and personal relations skills to contribute to the company's productivity,success and growth. I am a highly talented medical assistant with extensive experience in performing routine patient screening, additional technical supportive services, medical clerical duties and other tasks, as assigned, collecting, handling, and processing patients' laboratory specimens, including phlebotomy.
Overview
16
16
years of professional experience
2007
2007
years of post-secondary education
Work History
Emergency Room Technician
Northside Hospital
Lawrenceville
05.2025 - Current
- Assisted with patient triage and initial assessments in a fast-paced emergency room.
- Monitored vital signs and recorded patient information for medical staff review.
- Prepared treatment areas by ensuring availability of necessary medical supplies and equipment.
- Maintained cleanliness and organization in treatment areas to ensure safety standards.
- Collaborated with nurses and doctors to deliver efficient patient care during emergencies.
- Educated patients on post-treatment care and instructions during discharge process.
- Responded promptly to emergency calls, providing support to the medical team as needed.
- Participated in ongoing training sessions to enhance skills and knowledge in emergency care.
- Took patients' vital signs, collected medical specimens and updated information in patient charts.
- Safely transferred patients to wheelchair or stretchers for transportation to other departments.
- Monitored patients' condition and reported changes in status or acuity to nurses.
- Prepared rooms for incoming patients by ensuring that necessary equipment was available.
- Stocked and replenished patient care areas with appropriate supplies.
- Collected blood samples for lab analysis to diagnose disease or screen for health problems.
- Performed quality assurance activities related to emergency room processes, protocols and equipment maintenance.
- Ensured proper disposal of hazardous materials such as needles or contaminated linens.
- Managed the flow of patients through triage to ensure timely access to medical care.
- Provided emotional support to family members during a crisis situation or at end-of-life stages of care.
- Took blood pressure measurements and reported to nurse or physician if above or below normal levels.
- Filled in for unit secretaries, preparing paperwork and obtaining payments when needed.
- Applied and educated patients on orthopedic devices like crutch walking.
- Performed basic, non-invasive medical assistant duties.
- Maintained compliance with HIPAA protocols to safeguard patient privacy.
- Attended training to validate or refresh basic professional skills.
- Greeted, guided and offered assistance to patients and visitors.
- Carried out phlebotomy procedures and watched for adverse reactions.
- Inserted peripheral IVs and administered non-medication IV fluids.
- Responded quickly and calmly to emergency situations, providing life-saving measures when necessary.
- Assisted in preparation and maintenance of patient charts, documenting all care given.
- Scheduled patients for appointments and maintained master calendar.
- Transported patients to and from appointments, assisting with getting in and out of vehicles.
- Provided family members with general health education and tips for patient care.
- Helped clinical staff with in-office procedures by organizing spaces and passing instruments.
- Coordinated with other healthcare professionals to provide patients with comprehensive care.
- Supported office operations by expertly handling administrative needs.
- Performed basic laboratory tests and collected specimens for further testing.
- Monitored patient progress and reported changes to healthcare professionals.
- Inspected equipment for defects and completed basic repairs.
- Completed necessary reports and documentation on time and to specifications.
- Supported patients and family members, actively listening to concerns and offering compassionate care.
- Maintained accurate records of patient visits and treatments in patient medical files.
- Assisted patients with therapy exercises as specified by care team.
- Obtained patient or family member authorizations for tests and procedures.
- Administered medications and injections as directed by healthcare professionals.
- Prepared and delivered meals to patients, assisting with feeding when necessary.
Mohs Surgical Assistant
North Atlanta Dermatology
Duluth
09.2023 - Current
- Greeting patients with a smile and accompanying them to the examination room
- Assisting with outpatient surgical excisions and reconstructive surgeries
- Providing expert patient counseling and education regarding skin and wound care
- Coordinating patient triage, phone triage
- Assisting with mole and cyst removal.
- Assisting doctor with diagnosis and treatment plan development.
- Maintains all equipment and tools, ensuring cleanliness and sanitation.
- Preparing surgical suites and educating patients and their families on pre-op and after-care procedures.
Medical Assistant back office/triage nurse/customer service
Forefront Dermatology
Atlanta
02.2022 - 09.2023
- Scribing information for the dermatologist
- Rooming patients and documenting all vital information
- Provide post op wound care to patients
- Scheduling appointments for general derm and Mohs procedures
- Clean and stock rooms
- Triage and document incoming calls
- Communicate information on behalf of physicians
- Document messages in patient chart as needed
- Manage new, renewal, and refill prescription for patients and checking all prior disbursement to patient
- Assist patients via phone to understand current statements, responsibility, insurance processing and other general billing questions.
- Assist patients regarding making payments via phone to assist with other payment options
- Answer telephone calls and transfer to team members as needed
Medical Assistant/Receptionist/Skin Care Line (PrettyRx) Manager
Ederra Bella plastic surgery and medical spa
Johns Creek
08.2019 - 08.2020
- Service and welcome patients in conjunction with doctors and aestheticians
- Initiate communications with patients, follow up, and collection efforts
- Assisted surgeon within office lipo procedures
- Educated patients on pre/post operative care
- Maintains continuous contact with patients
- Scheduled and coordinated surgeries among two hospitals and in office
- Checked patients in and out
- Fulfilled office duties such as filing, stocking, cleaning medical instruments
- Assisted with lymphatic massages
- Performed laser treatments
- Performed cool sculpting treatments
- In charge of product quality control, inventory, shipping and receiving
Check-in Receptionist & Back office Medical Assistant
Georgia Skin Specialists, P.C.
Atlanta
07.2017 - 06.2019
- Greet patients and enter and update their information
- Post patient balances and copays
- Schedule patients' appointments
- Answer multiple phone lines
- Assist back office and stock supplies as needed
- Transcribe notes for doctor
- Perform Blood draws
- Assist with patient biopsies
- EMR Medical software
- Prime Suite medical software
Office Receptionist
North Pointe Dermatology
Alpharetta
03.2016 - 07.2017
- Greet patients and schedule appointments
- Post payments and charges
- Maintain cash and collect copays
- Enter and update patient information
- Post payments to patients account and print receipt
- Schedule follow up appointments for patients
- Answer incoming calls and route them
- Prepares daily deposit at the end of day.
- Retrieve and file medical charts
- Retrieve charts for medical refills, incoming mail, and incoming faxes.
- Retrieve and send medical records and charts
- Verify and precertify insurance for patients
Office Manager
Norcross Wellness and Associates
Norcross
02.2012 - 06.2013
- Open and close office
- Greet patients as well as schedule patients' appointments
- Check Patients in/out and enter patient history
- Collect patient payments
- Deposit daily earning (cash only office)
- Trained new personnel for front and back office
- Performed blood draws and administered drug test
- Acted as a liaison between patients and staff
Medical Assistant
Premiere Dermatology and Surgery
Lilburn
08.2009 - 10.2011
- Observed and assisted dermatologist with patient care procedures
- Prepare patient rooms for examinations
- Obtained patients medical history
- Assist patient with pre authorization
- Explained treatments and plans with patients
- Sterilize equipment
- Acted as liaison between patients and staff to address and/or resolve problems including test results and topical prescription renewals
Education
Medical Assistant -
Sanford Brown College
Dunwoody, GeorgiaNorcross High School
Norcross, USASkills
- Dependable
- Motivated
- Energetic
- Dedicated
- Responsible
- Organized
- Detailed
- Advanced life support
- Sanitizing procedures
- Behavioral health care
- EKG interpretation and monitoring
- Phlebotomy techniques
- Phlebotomy
- Basic patient care
- ER support
- Splinting techniques
- Transportation coordination
- People Person
- Takes Pride in Work Done
- Willing to Accept Higher Responsibilities
- Patient triage
- Vital sign monitoring
- Emergency care procedures
- Medical specimen collection
- Surgical assistance
- HIPAA compliance
- Electronic medical records
- Effective communication
- Team collaboration
- Time management
- Problem solving
- Emotional support
- Orthopedic splint application
- Taking and tracking vital signs
- Wound cleaning
- Orthopedic fitting
- Sterilization techniques
- Sterile technique
Timeline
Emergency Room Technician
Northside Hospital
05.2025 - Current
Mohs Surgical Assistant
North Atlanta Dermatology
09.2023 - Current
Medical Assistant back office/triage nurse/customer service
Forefront Dermatology
02.2022 - 09.2023
Medical Assistant/Receptionist/Skin Care Line (PrettyRx) Manager
Ederra Bella plastic surgery and medical spa
08.2019 - 08.2020
Check-in Receptionist & Back office Medical Assistant
Georgia Skin Specialists, P.C.
07.2017 - 06.2019
Office Receptionist
North Pointe Dermatology
03.2016 - 07.2017
Office Manager
Norcross Wellness and Associates
02.2012 - 06.2013
Medical Assistant
Premiere Dermatology and Surgery
08.2009 - 10.2011
Medical Assistant -
Sanford Brown College
Norcross High School