JASMINE ADGERSON
Rock Hill,SC
Summary
Experienced quality control technician focused on assisting operations with creating compliant products. Systematic and driven professional familiar with scheduling and conducting inspections to help solve production issues and maintain quality.
Overview
8
8
years of professional experience
Work History
Quality Assurance Technician
Carolina Ingredients
ROCKHILL, South Carolina
02.2022 - Current
- Participated in regular meetings with suppliers to discuss quality concerns and improvements.
- Reviewed production schedules to ensure timely delivery of finished goods.
- Maintained records of all quality control activities, such as tests and inspections performed.
Customer Service Representative
Shipt
Charlotte, North Carolina
07.2020 - 02.2022
- Resolved customer complaints promptly and efficiently.
- Provided accurate information about products and services to customers.
- Maintained a high level of professionalism when dealing with difficult customers.
Sales Associate
Belk Department Store
ROCKHILL, South Carolina
09.2019 - 05.2020
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Developed promotional strategies to increase sales volume.
Picker Packer
Ross Distribution Center
ROCKHILL, South Carolina
09.2016 - 08.2019
- Processed returned items according to company policies and procedures.
- Picked orders according to customer specifications, utilizing order sheets, pick lists, and item numbers.
Education
Bachelor of Psychology - Behavioral Sciences
Winthrop University
Rock Hill, SC08-2020
Skills
- Specifications understanding
- Root Cause Analysis
- Safety Protocols
- Corrective Action Implementation
- Data Collection
- Complaint resolution
- Report Generation
Accomplishments
- CORE CULTURE PERFORMANCE AWARD
- CORE CULTURE LEADERSHIP AWARD
Timeline
Quality Assurance Technician
Carolina Ingredients
02.2022 - Current
Customer Service Representative
Shipt
07.2020 - 02.2022
Sales Associate
Belk Department Store
09.2019 - 05.2020
Picker Packer
Ross Distribution Center
09.2016 - 08.2019
Bachelor of Psychology - Behavioral Sciences
Winthrop University
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