Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jasmine Aguiniga

Mercedes,TX

Summary

Dynamic and dedicated professional with experience at Promesa Home Care, excelling in patient confidentiality and appointment scheduling. Proven ability to enhance customer service and streamline processes, significantly reducing wait times. Strong communicator with a commitment to promoting self-care and wellbeing, ensuring a positive experience for clients and families alike.

Overview

4
4
years of professional experience

Work History

Provider Assistant

Promesa Home Care
05.2025 - 08.2025
  • Assisted with personal hygiene tasks, maintaining dignity and respect while promoting self-care abilities when possible.
  • Coordinated transportation arrangements for medical appointments or other necessary outings, ensuring punctual arrival at destinations while minimizing stress levels during travel transitions.
  • Educated families about available resources within the community to further support their loved ones'' overall wellbeing.

Reception Technician

CSL Plasma
10.2024 - 04.2025
  • Responsible for conducting a series of registration procedures to verify donor suitability for the plasma pheresis process.
  • The screening procedures include assessing the self administration health history, answering basic medical questions associated with the donation process and performing health screening procedures such as vitals, hematocrit, and protein levels.
  • Boosted morale among staff members by planning engaging workplace events like potlucks or team-building activities.
  • Reduced wait times for clients through efficient check-in processes, improving overall customer experience.

Server Host Cook

Kumori Sushi & Teppanyaki
06.2021 - 04.2022
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Education

South Palm Gardens High School
Weslaco, TX

Skills

  • Telephone skills
  • Patient confidentiality
  • Insurance verification
  • Appointment scheduling
  • Customer Service

Languages

English
Full Professional
Spanish
Full Professional

Timeline

Provider Assistant

Promesa Home Care
05.2025 - 08.2025

Reception Technician

CSL Plasma
10.2024 - 04.2025

Server Host Cook

Kumori Sushi & Teppanyaki
06.2021 - 04.2022

South Palm Gardens High School

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