Hi, I’m
Jasmine Alexander
Dallas,TX
Summary
Accomplished logistics and Operational professional with20+-year progressive history. Consistently helps organizations improve efficiency and reduce costs with proactive supply chain management strategies. Well-versed in acquiring cost-effective products by sourcing vendors and monitoring ongoing performance. Highly skilled at continuously reviewing and optimizing processes to help get most out of supply chain. Effortlessly oversee internal processes and vendors to keep all steps in process clean and efficient. Implements new strategies as needed to control cost, improve service and the clients experience. Excellent planning and problem-solving abilities devoted to maintaining rigorous quality and exceeding standards.
Overview
22
years of professional experience
Work History
Pitney Bowes
Sr. Facility Logistics Specialist
08.2021 - 09.2024
Job overview
- Distributed and optimized employee work assignments to consistently meet department objectives
- Developed relationships with transportation vendors to reduce cost and reaction time and improve transport times, resulting in improved communication, better pricing and quality service.
- Researched and recommended optimal transportation modes, routing, equipment, or frequency
- Identified and implemented cost-effective distribution strategies for obtaining, storing and transporting materials
- Estimated peak delivery periods and kept team ready with optimal schedule and supply level
- Coordinated efficient routes to meet scheduling targets
- Directed daily department workflow, schedules and routes
- Evaluated supplier quotes based on purchasing procedures and competitiveness in quality, price and delivery.
- Met financial targets by effectively negotiating with carriers, Negotiated contracts with suppliers to obtain favorable terms and pricing.
- Reduced procurement costs by implementing strategic sourcing initiatives and negotiating favorable contracts with suppliers.
- Enhanced customer satisfaction with timely shipment deliveries through close collaboration with carriers on scheduling and routing adjustments.
- Performed metric meetings with couriers/carriers on a monthly, quarterly and annual review.
Fresenius Medical Care Facility
Sr. Warehouse Lead
11.2019 - 08.2021
Job overview
- Assisted manager in achieving budgeted financial goals
- Motivated and trained team members to meet team goals and uphold performance standards
- Operated forklift to load, unload and move materials within facility
- Led start-up meetings to communicate daily goals and special announcements
- Conducted coaching and observations to monitor utilization, pace and methods
- Oversaw warehouse operations by managing shipping and receiving, inventory and resources
- Determined warehouse workflow and allocated resources to meet daily high-volume targets
- Held team accountable and coached through problems to address performance issues
- Coordinated employee training to cover proper work methods, safe practices and equipment operation procedures
UPS Supply Chain Solutions O/S @Pratt Whitney DC
Sr Distribution Supervisor
05.2019 - 08.2019
Job overview
- Transported goods and supplies following procedures and working quickly for on-time delivery
- Worked with customers to understand and meet unique product needs
- Resolved transportation, customer and system issues on daily basis to keep materials moving smoothly and to correct destinations
- Coordinated delivery times and locations by issuing clear shipping and routing instructions
- Researched and recommended optimal transportation modes, routing, equipment, or frequency
- Met financial targets by effectively negotiating with carriers, warehouse operators and insurance companies to obtain favorable rates
- Coordinated supplier contracts, negotiating agreements and monitoring performance
- Set schedules and assigned work to effectively handle different demand levels
- Negotiated contracts with service and transportation vendors, consistently obtaining favorable pricing and delivery schedules
- Oversaw fast-paced distribution center operations and consistently achieved schedule and productivity demands for parts for planes down domestically and internationally
- Collaborated with other departments to develop cross-functional solutions for logistical challenges.
- Scheduled employee shifts and managed time off requests, maintaining optimal staffing levels at all times.
UPS Mail Innovations
Interim Operations Manager
02.2019 - 05.2019
Job overview
- Monitored processes, identified gaps and resolved operational issues to correct organizational deficiencies
- Compiled, analyzed and reported on internal and market data to refine operations approaches
- Prepared operating and capital budgets, reviewed expenditures and implemented corrective action plans
- Set KPI targets to enhance customer service experience
- Aligned new initiatives with operational process by coordinating plans, resources and teams
- Completed performance reviews and submitted promotional suggestions to upper-level management
- Anticipated operational needs for cost-effective labor scheduling
- Used forecasting data to prepare daily work assignments, delegate tasks and expertly meet business demands
- Reconciled or reported discrepancies identified in records, taking action to prevent future incidents
- Drafted financial reports to aid senior staff in budget processes and support accurate decision-making
- Monitor the net income after expenses for the entire facility by allocating the company resources
- Created P&L statements that summarize the cost and expenses for specific time periods during the fiscal year
UPS Mail Innovations
Sr. Operations Supervisor
06.2015 - 02.2019
Job overview
- Monitored employee performance regarding safety, reliability, delivery dates and customer service
- Coached, trained and developed employees in company policies and compliance requirements
- Resolved customer problems personally, responding to inquiries and complaints
- Familiarized staff with safe equipment operation and safety rules to maximize compliance
- Met production goals by managing output and scheduling
- Scheduled shifts to minimize labor costs and drive productivity
- Reviewed monthly Profit and Loss (P&L) statements to identify areas in need of improvement
- Oversaw daily operations with practiced eye, focusing on efficiency, team collaboration and process improvements
- Supported HR initiatives by connecting with employees and actioning staff feedback
- De-escalated employee disputes using advanced mediation techniques for minimal staff complaints
- Monitored and adjusted staff schedules based on changing operational demand
- Set forward-thinking policies to meet business needs and boost team success
- Coordinated and supervised team member activities to consistently meet customers' needs
- Reduced bottlenecks by implementing standardized equipment maintenance schedule and processes
- Increased employee job satisfaction with hands-on, motivational approach
- Built relationships with vendors and monitored supply chain to spot and correct deficiencies
- Coordinated cross-departmental communication to facilitate seamless project execution, ultimately improving overall company efficiency.
UPS Freight C/O Verizon
Network Manager
07.2009 - 06.2015
Job overview
- Built collaborative culture focused on project success and fast service response
- Drove accountability, managed planning and monitored performance for24x7x365 support team in daily operations
- Planned, implemented and directed projects to install and optimize networks
- Developed policies and procedures to enhance workflows and results
- Sourced qualified vendors and maintained professional relationships to serve supply needs
- Maintained strong relationships with network clients by delivering top-tier customer service
- Restored satisfaction by quickly resolving customer complaints with acknowledgment and tactful communication
- Engaged customers to quickly identify needs, negotiate contracts and close sales
- Reorganized crew to overcome unforeseen obstacles with solutions-focused mindset
- Prepared and updated daily schedules, quickly notifying drivers of changes and providing further support
- Collaborated with drivers to maintain deadline adherence, provide assignments and exchange information
- Utilized market intelligence to identify opportunities for savings and cost reduction.
UPS Supply Chain Solutions
Expense Analyst
07.2007 - 07.2009
Job overview
- Analyzed raw financial data and translated into concise, readable information for reporting
- Prepared and analyzed financial plans and forecasts to assess financial status
- Coordinated with financial managers to identify organizational reporting needs and strategize on variances
- Supported development of budget and financial forecasting
- Detailed ideal handling of capitalization timing, amounts and sources for team members
- Provided detailed analysis, documentation and explanations for recorded transactions
- Reviewed establishment protocols to determine necessary scope of planned investigations
- Evaluated physical and digital financial information to identify and resolve discrepancies
- Kept clients in full compliance with payment, reporting and other financial requirements
UPS Supply Chain Solution
Logistics Coordinator
05.2002 - 07.2007
Job overview
- Established performance benchmarks and identified trend variances to communicate inefficiencies to management
- Resolved and communicated transit delays to maximize satisfaction
- Controlled company expenses and liabilities to meet profit goals
- Managed rush orders and changes to meet client expectations
- Negotiated contracts to reduce costs and operational inefficiencies
- Documented carrier performance to compare service levels against contract requirements
- Developed proposals, including documentation for estimates
- Protected and controlled proprietary materials
- Reported project plans, progress and results
- Liaised between subcontractors, reviewing their proposals and developing performance specifications to keep their services in line with expectations
- Built and strengthened relationships with customer's key personnel involved in logistics activities
- Trained new employees on logistics procedures, promoting a consistent approach across the team.
Education
Mountain View College, Dallas, TX
from General Studies
Odessa College, Odessa, TX
Liberty Christian School, Denton, TX
High School Diploma
05.1996
Skills
- Process optimization
- Efficiency improvement
- Communication
- Cost control
- Training, leadership and Performance management
- Global logistics
- Client relations
- Warehouse and transportation operations
Timeline
Sr. Facility Logistics Specialist
Pitney Bowes
08.2021 - 09.2024
Sr. Warehouse Lead
Fresenius Medical Care Facility
11.2019 - 08.2021
Sr Distribution Supervisor
UPS Supply Chain Solutions O/S @Pratt Whitney DC
05.2019 - 08.2019
Interim Operations Manager
UPS Mail Innovations
02.2019 - 05.2019
Sr. Operations Supervisor
UPS Mail Innovations
06.2015 - 02.2019
Network Manager
UPS Freight C/O Verizon
07.2009 - 06.2015
Expense Analyst
UPS Supply Chain Solutions
07.2007 - 07.2009
Logistics Coordinator
UPS Supply Chain Solution
05.2002 - 07.2007
Odessa College
Liberty Christian School
High School Diploma
Mountain View College
from General Studies
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