Strong leader and problem-solver dedicated to streamlining operations to promote organizational efficiency. I use independent decision-making skills and sound judgment to positively impact company success. I am hardworking and dedicated in anything I put my mind to.
Overview
7
7
years of professional experience
Work History
Office Manager
Miles Fence Company
01.2023 - Current
Maintained computer and physical filing systems.
Created, maintained and updated filing systems for paper and electronic documents.
Updated reports, managed accounts, and generated reports for company database.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Coordinated special projects and managed schedules.
Managed compliance to keep organization operating within legal and regulatory guidelines.
Server, Bartender
Barrel 33
08.2018 - 05.2023
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Served high customer volumes during special events, nights, and weekends.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Cultivated warm relationships with regular customers.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Obtained cash bank and stocked service bar to prepare for operation.
Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Host, Server, FOH Manager
Impellizerris
12.2017 - 04.2018
Served food and beverages promptly with focused attention to customer needs.
Used slow periods to restock supplies, ice, trays, and delivery bags.
Seated customers in timely manner by managing reservations and waitlists skillfully.
Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Receptionist
Advanced Orthopedic Physical Therapy
01.2017 - 12.2017
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Kept reception area clean and neat to give visitors positive first impression.
Answered phone promptly and directed incoming calls to correct offices.
Resolved customer problems and complaints.
Handled cash transactions and maintained sales and payments records accurately.
Maintained confidentiality of information regarding clients and company.
Education
Associates Degree in Nursing - Nursing
University of Louisville
Louisville, KY
High School Diploma -
Seneca High School
Louisville, KY
05.2015
Skills
Making Appointments
Reception Desk Management
Organization Skills
Organization and Efficiency
Time Management
Patron Rapport
Hospitality Service Expertise
Natural Leadership
Quality Control
Timeline
Office Manager
Miles Fence Company
01.2023 - Current
Server, Bartender
Barrel 33
08.2018 - 05.2023
Host, Server, FOH Manager
Impellizerris
12.2017 - 04.2018
Receptionist
Advanced Orthopedic Physical Therapy
01.2017 - 12.2017
Associates Degree in Nursing - Nursing
University of Louisville
High School Diploma -
Seneca High School
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