Dedicated animal caregiver with years of experience in providing essential healthcare and enrichment of animals as well as a variety of administrative skills and exemplary guest service.
Overview
9
9
years of professional experience
Work History
Naturalist
Ocean Rider Seahorse Farm
04.2025 - Current
Presented interactive and educational 1-hour tours of the farm of around 10-50 people at a time
Provided friendly and professional customer service while engaging with guests and answering questions
Maintained a cleanly habitat and environment through power washing and siphoning tanks
Trained new behaviors and showcased them in educational, interactive programs and shows
Ensured proper nutrition and provided daily and routine health care for the animals
Utilized Excel and Word to keep updated daily operational reports as well as maintaining accurate records of each animal
Trained in all areas of guest services and was a supervisory shift lead managing the flow of the day and coaching and mentoring new crew
Assisted guests in person in the gift shop as well as answered the phone and responded to emails
Provided friendly and informative customer service at the front desk, answering any inquiring questions and helping them to book and schedule their reservations through Fareharbor
Kennel Assistant
Wise Owl Animal Hospital
06.2016 - 08.2019
Seasonal summer position for four years while in college
Supplied proper nutrition, physical exercise, and medications for each boarding animal as well as grooming such as baths, nail trims, and shaves
Assisted veterinary staff with various duties such as post-op care, passively restraining higher-risk animals, and assisting with the collection of medical samples such as blood and fecal samples
Education
B.A. - Psychology
University of Hawaii at Manoa
05.2019
Skills
Excellent pubic speaking and communication skills
Experience in leadership and conflict resolution
Effectively prioritize tasks and meet deadlines consistently
Proficient with managing emails and contacts, scheduling appointments and calendar management in Microsoft Outlook
Proficient in data entry and creating spreadsheets in Microsoft Excel