Jasmine Alston
Summerville, SC,SC
Summary
Self-motivated work ethic to perform effectively in independent or team environments. I love managing multiple tasks simultaneously in a fast-paced environment as it keeps me busy. Comfortable working autonomously while delivering high-quality results. Excellent attention to detail, communication, and writing skills. Ready to learn something new. I love to know my job to the tee so I can perform at my best and just be able to make a difference and be a part of a company where I can grow and be a dependable worker.
Overview
9
9
years of professional experience
Work History
Administrative Assistant/Cook Shift Leader
Army
06.2019 - 10.2022
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
Debt Collector Agent
Iqor Holdings US
01.2016 - 05.2019
- Reduced account delinquency rates by educating customers on financial planning and offering tailored solutions for debt repayment.
- Established positive rapport with customers during difficult conversations, leading to more cooperative attitudes towards settling unpaid balances.
- Demonstrated adaptability by working effectively under pressure while managing a large portfolio of delinquent accounts.
- Mitigated risk exposure by promptly identifying potential fraudulent activity within assigned accounts, initiating appropriate action to protect company assets.
- Enhanced debt recovery rates through the use of advanced collection software, streamlining procedures and improving overall efficiency.
Assembly Line Worker
DBW Fiber
08.2013 - 12.2015
- Met daily production quotas by working effectively within a fast-paced assembly line environment.
- Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
- Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
- Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and focus on tasks at hand.
- Operated various tools, machinery, and equipment to complete assembly tasks efficiently and accurately.
- Performed visual and functional inspection of components to determine quality and identify defects.
Education
High School Diploma -
Georgetown High School
Georgetown, SC05.2010
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Microsoft Word
- File Organization
- Team Leadership
- Assembly and Production
- Production Line
- Checking Product Quality
- Pallets Loading
- Active Listening
- Critical Thinking
- Safe Work Practices
Affiliations
- Army Veteran
Timeline
Administrative Assistant/Cook Shift Leader
Army
06.2019 - 10.2022
Debt Collector Agent
Iqor Holdings US
01.2016 - 05.2019
Assembly Line Worker
DBW Fiber
08.2013 - 12.2015
High School Diploma -
Georgetown High School