Jasmine Altenbrun
Hewitt,MN
Summary
Dynamic customer service professional with proven expertise in cash handling and complaint resolution at Seven Oaks Express. Recognized for enhancing customer satisfaction through effective communication and adaptability. Skilled in POS system operation and inventory management, consistently fostering positive relationships to drive repeat business and streamline operations during peak hours.
Overview
2026
2026
years of professional experience
Work History
Customer Service Cashier
Seven Oaks Express
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Operated cash register efficiently, ensuring accurate transactions and maintaining balanced cash drawers.
- Assisted in restocking merchandise, contributing to organized and appealing store displays.
- Engaged with customers to promote loyalty programs, enhancing overall customer satisfaction.
- Maintained cleanliness and organization of checkout area, creating a welcoming environment for shoppers.
- Collaborated with team members to streamline operations during peak hours, improving workflow efficiency.
- Adapted quickly to new technologies and point-of-sale systems, enhancing transaction speed and accuracy.
- Supported management in daily operational tasks, fostering a positive team atmosphere and customer experience.
Merchandiser
Driveline Retail
- Collaborated with cross-functional teams to optimize product placement and enhance visual merchandising displays.
- Analyzed sales data to identify trends and adjust inventory levels accordingly, ensuring product availability.
- Developed and implemented seasonal promotional strategies to drive foot traffic and increase sales performance.
- Trained new team members on merchandising standards and best practices for maintaining store aesthetics.
- Conducted regular audits of merchandise displays to ensure compliance with brand guidelines and company policies.
- Coordinated with suppliers to manage stock replenishment, improving turnaround times for high-demand products.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Reduced out-of-stock instances by conducting regular audits, adjusting inventory counts, and communicating discrepancies to management.
- Collaborated with store management to develop promotional plans and execute timely merchandise resets.
Cashier
Pirates Den
09.2025 - Current
- Processed customer transactions efficiently using POS systems.
- Assisted customers with product inquiries and payment methods.
- Maintained accurate cash drawer balance throughout shifts.
- Collaborated with team to ensure smooth store operations during peak hours.
- Ensured compliance with company policies regarding customer service and financial handling.
- Fostered positive customer relationships to enhance repeat business opportunities.
- Resolved customer complaints effectively, promoting satisfaction and loyalty.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Education
High School Diploma -
ALC
Phoenix, AZ03-2024
Skills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
- Cash handling
- Cash register operation
- Customer complaint resolution
- Guest services
- Cash management
- Product knowledge
- Payment processing
- Customer focus
- Cash handling expertise
- POS system operation
- Refund handling
- Inventory management
- Merchandise restocking
- Customer inquiries
Languages
Spanish
Limited Working
Timeline
Cashier
Pirates Den
09.2025 - Current
Customer Service Cashier
Seven Oaks Express
Merchandiser
Driveline Retail
High School Diploma -
ALC