Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

JASMINE ALVAREZ

Lockport,IL

Summary

Over three years of sales, customer service, and secretary experience. Skilled in project coordination, time management, and the ability to work with a team to achieve department objectives. Knowledgeable and dedicated customer service professional with extensive experience in industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

8
8
years of professional experience

Work History

Cashier

Marianos
05.2016 - 11.2016
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Cashier

Dunkin' Donuts
01.2016 - 01.2018
  • Also making donuts and preparing food.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.

CHICAGO POLICE RECRUIT

Chicago Police Department
02.2019 - 10.2019
  • Conducted physical training to keep fit and perform job duties productively.
  • Followed protocols and procedures to perform tasks quickly and minimize mistakes.
  • Operated communication systems to gather, process and share information.
  • Enforced local, state and federal laws and ordinances to promote community security and prevent crime.

Student Note Taker

Richard J Daley
10.2019 - Current
  • Delivered notes quickly to help students stay on top of class demands.
  • Worked directly with individual students to follow class schedule and prepare detailed lecture notes.
  • Assisted multiple students with notes from specific classes.
  • Verified details to deliver clear, comprehensive and accurate notes.

Receptionist

Illinios Insurance Family
01.2020 - 08.2022
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.

Counselor

TASC
08.2021 - 04.2023
  • Maintained confidentiality of records relating to clients' treatment.
  • Guided clients in developing skills and strategies for dealing with problems.
  • Offered guidance and advice to help cultivate self-esteem and community involvement.
  • Implemented and developed core counseling programs to meet each individual's specific and varying needs.

Education

Bachelors - Forensic Psychology, Ethics in Professionalism, Criminal Justice

Governor State University
05.2020

Associates Degree - Arts, Criminal Justice

Richard J Daley

High School Diploma: IB - undefined

Curie Metropolitan High School
2020

Skills

  • Skilled in working independently and as an enthusiastic team player
  • Proficiency in
  • Microsoft Word, Excel, and Outlook
  • Educational Support
  • Group Activity Leading
  • Group Sessions
  • Documentation and Recordkeeping
  • Data Entry

Accomplishments

  • Daycare Center: Paulo Friere Chicago Commons
  • Assisting in meals and interacting and supervising with the daily activities for the children
  • Retirement Home: Autumn Green
  • Assisting in decorating the home for the holidays
  • Internship with cook county: Providing assistance to individuals with visitation applications and the process for bonding
  • Page 2

Languages

Spanish
Native or Bilingual

Timeline

Counselor

TASC
08.2021 - 04.2023

Receptionist

Illinios Insurance Family
01.2020 - 08.2022

Student Note Taker

Richard J Daley
10.2019 - Current

CHICAGO POLICE RECRUIT

Chicago Police Department
02.2019 - 10.2019

Cashier

Marianos
05.2016 - 11.2016

Cashier

Dunkin' Donuts
01.2016 - 01.2018

Bachelors - Forensic Psychology, Ethics in Professionalism, Criminal Justice

Governor State University

Associates Degree - Arts, Criminal Justice

Richard J Daley

High School Diploma: IB - undefined

Curie Metropolitan High School

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JASMINE ALVAREZ