Jasmine Alvarez
Wilmington,CA
Summary
Reliable, detail-oriented professional with experience in customer service, operational support, and fast-paced environments. Proven track record of managing daily tasks efficiently, resolving issues effectively, and maintaining strong safety and service standards. Very empathetic & understanding, ready to learn and devote myself to what comes my way.
Overview
2
2
Languages
9
9
years of professional experience
Work History
Unarmed Security Guard
Black Knight Security
Wilmington, CA
03.2021 - Current
- Provide dedicated physical security and access control at a homeless shelter, maintaining a safe, calm, and respectful environment for residents, staff, and visitors.
- De-escalated tense situations and resolved conflicts to maintain order and safety. De-esculating situations.
- Maintained daily activity logs and sign-in sheets to track client movements and ensure security compliance.
- Communicated issues to management for prompt resolution, enhancing client satisfaction and safety. or concerns to both my company and contractors management involving clients.
Mail Distributor
Metro Air Services
Torrance, California
11.2019 - 06.2021
- Sorted and distributed incoming mail to designated departments, ensuring timely delivery.
- Maintained accurate records of mail deliveries and receipts daily.
- Operated mail processing equipment to streamline distribution tasks effectively.
- Work very fast paced, in very chaotic environments.
- Managed transportation of up to 80lbs of mail in bmcs to designated departments.
- Coordinated and organized bulk mail containers during peak season to optimize space and facilitate smooth dispatch.
Game Room Attendant/ Kitchen Associate
Chuck E Cheese
Carson, CA
12.2017 - 04.2021
- Assisted guests with game operation and equipment usage.
- Monitored games for proper function and reported malfunctions.
- Maintained cleanliness and organization of game room area.
- Properly Take orders and get the food in timely matter.
- Keep kitchen clean, make sure to prep pizza dough get them ready for morning rush.
- Take inventory of food supplies
Education
Phineas Banning High School
Wilmington, CASkills
Incident logging
Conflict resolution
Emergency response
Food safety compliance
Public relations support
Multi-tasking & Adaptability
Languages
English
Professional
Spanish
Limited
Timeline
Unarmed Security Guard
Black Knight Security
03.2021 - Current
Mail Distributor
Metro Air Services
11.2019 - 06.2021
Game Room Attendant/ Kitchen Associate
Chuck E Cheese
12.2017 - 04.2021
Phineas Banning High School