Jasmine Ambrose
Anchorage,AK
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
Work History
Front Desk Receptionist
HR Block
Wasilla, AK
01.2024 - 04.2024
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Assisted with scheduling appointments for clients and visitors.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Managed incoming and outgoing mail, courier services, faxes and other correspondence.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
Loan Set up Specialist
First Rate Financial Lic #184451
Wasilla, AK
07.2023 - 11.2023
- Ensured that all loan processing activities were in compliance with relevant laws and regulations.
- Researched customer credit histories using computer databases and credit reporting agencies' websites.
- Prepared detailed documentation for each loan transaction including closing documents.
One Year Old Teacher
Dee's little angels
Wasilla , AK
10.2022 - 03.2023
- Developed daily lesson plans that incorporated music, art, language, play, and motor skills development.
- Monitored children's activities to ensure their safety and well-being.
- Established routines for nap times, meals, outdoor playtime, and other activities.
- Maintained accurate records of each child's progress on a regular basis.
- Communicated regularly with parents about their child's development milestones.
- Collaborated with other staff members regarding curriculum planning and assessment strategies.
- Sanitized toys and equipment after each use following established health protocols.
Infant Teacher
Bright Beginnings
Eagle River, AK
11.2021 - 08.2022
- Organized and maintained a safe, clean, and stimulating learning environment for infants.
- Established positive relationships with families by communicating regularly about their child's progress.
- Provided individualized care and attention to each infant in the classroom.
- Maintained records of attendance and provided weekly updates to parents regarding their child's activities.
- Incorporated music into everyday routines to promote creativity and motor development.
- Sanitized toys, equipment, supplies and surfaces regularly.
Sales Associate
Patriot Outfitters
Fort Lee, VA
06.2021 - 09.2021
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained cleanliness of store environment including floors, windows, displays.
Sales Associate
Brigade Quartermasters
Fort Lee, VA
12.2020 - 05.2021
- Greeted customers and provided exceptional customer service.
- Maintained up-to-date knowledge of store merchandise and policies.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Handled customer complaints in a professional manner.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained cleanliness of store environment including floors, windows, displays.
Counter Helper
Panda Express
Fort Lee, VA
09.2020 - 11.2020
- Greeted customers and provided excellent customer service.
- Operated cash register to process customer orders accurately and efficiently.
- Maintained cleanliness of work area throughout shift.
- Followed proper safety procedures when handling hot foods or sharp objects.
Cashier
Exchange
Fort Lee, VA
07.2019 - 09.2020
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Education
High School Diploma -
Prince George High School
Prince George, VA06.2019
Skills
- Multi-Tasking Strength
- Problem-Solving Skills
- Time Management
- Cash Handling
- Customer Service
- Product Promotions
- Cleaning and Sanitizing
Timeline
Front Desk Receptionist
HR Block
01.2024 - 04.2024
Loan Set up Specialist
First Rate Financial Lic #184451
07.2023 - 11.2023
One Year Old Teacher
Dee's little angels
10.2022 - 03.2023
Infant Teacher
Bright Beginnings
11.2021 - 08.2022
Sales Associate
Patriot Outfitters
06.2021 - 09.2021
Sales Associate
Brigade Quartermasters
12.2020 - 05.2021
Counter Helper
Panda Express
09.2020 - 11.2020
Cashier
Exchange
07.2019 - 09.2020
High School Diploma -
Prince George High School