JASMINE AMNOEIPHONE
Lemoore,CA
Summary
As a highly motivated college student with a strong volunteer background, I have developed valuable skills in self-motivation, active listening, teamwork, coordination, and customer service. I have a deep understanding of the importance of delivering excellent service and a desire to continue learning and growing. I am committed to using my skills to contribute as a valuable team member and provide professional service to the community.
Overview
3
3
years of professional experience
Work History
Customer Service / Restaurant Cashier
GU RAMEN
07.2021 - 10.2022
- Performed cash, card and check transactions to complete customer purchases.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
- Answered product questions using knowledge of sales and store promotions.
- Learned and adapted quickly to new technology and software applications.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Utilized strong communication skills when interacting with guests, coworkers, and management to create a welcoming atmosphere for all parties involved.
- Greeted guests pleasantly and answered menu questions.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Cleaned and organized kitchen, dining and service areas.
- Lifted up to 30 -50 pounds at once and used forklift to move heavier loads.
Customer Service / Restaurant Cashier
SOMISOMI
01.2023 - 07.2023
- Maintained strict adherence to food safety regulations, promoting a clean and safe dining environment for guests.
- Learned and adapted quickly to new technology and software applications.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Worked effectively in fast-paced environments.
- Identified issues, analyzed information and provided solutions to problems.
- Skilled at working independently and collaboratively in a team environment.
- Organized and detail-oriented with a strong work ethic.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Used POS system to enter orders, process payments and issue receipts.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Set up new sales displays each week with fresh merchandise.
- Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
- Cleaned and sterilized factory processing containers and work areas to keep foods safe.
- Enhanced customer satisfaction by creating and maintaining a clean, organized workspace for ice cream production.
- Maximized product consistency by following established recipes and measuring ingredients accurately.
- Stored food properly by adhering to food safety policies and procedures.
- Chose, inspected, weighed, and measured ingredients for each production run.
Customer Service / Cashier
Barnes & Noble Education
08.2023 - 01.2024
- Managed cash register transactions accurately, ensuring proper handling of payments and receipts.
- Restocked shelves and kept store displays attractive and organized to drive sales.
- Displayed strong multitasking skills by balancing customer service with administrative tasks such as answering phone calls, responding to emails, and managing special orders.
- Maintained a clean and organized store environment, promoting an enjoyable shopping experience for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Recovered sales floor by picking up items, shelving books, and product and straightening bookshelves and tables.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Used POS system to enter orders, process payments and issue receipts.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Processed refunds and exchanges in accordance with company policy.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Answered questions about store policies and addressed customer concerns.
- Set up new sales displays each week with fresh merchandise.
- Stocked, tagged and displayed merchandise as required.
- Greeted customers entering store and responded promptly to customer needs.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
Radiologic Technology
Fresno City College
Fresno, CARadiologic Technology
Long Beach City College
Long Beach, CASkills
- Team Collaboration
- Customer Satisfaction
- Product Knowledge
- Problem-Solving
- Cash Handling
- Cleaning and sanitizing
- Up-selling techniques
- Product restocking
- Customer Assistance
- Customer Service
- Order Taking
Languages
LAOS
Professional Working
Thai
Limited Working
References
Timothy Lee - Restaurant Manager - Gu Ramen - 108 W 3rd St, Long Beach, CA 90802
(714) 669 -0119
Ruth Arreola - Store Manager - College Bookstore - 4250 Faculty Ave Long Beach CA 90808
(805) 236 - 2915
Reed - Bookstore Manager - College Bookstore - 4250 Faculty Ave Long Beach CA 90808
(562) 938 - 4596
Timeline
Customer Service / Cashier
Barnes & Noble Education
08.2023 - 01.2024
Customer Service / Restaurant Cashier
SOMISOMI
01.2023 - 07.2023
Customer Service / Restaurant Cashier
GU RAMEN
07.2021 - 10.2022
Radiologic Technology
Fresno City College
Radiologic Technology
Long Beach City College