Jasmine Andrews
Carthage,US
Summary
I'm a very professional and hardworking employee dedicated to ensuring quality and making the most of every day. Someone who is dedicated to everything I do and takes pride in my job.
Overview
4
4
years of professional experience
Work History
Team Member
Jersey Mike's Subs
Pinehurst, NC
08.2020 - 03.2022
- Was able to communicate with all members of my team in order to navigate job responsibilities
- All of my tasks were completed in a productive and efficient manner
- Handled customer relations and order through the phone
- Work efficiently on POS system
- Handle multiple tasks on a shift
- Prep food, slice, grill, and cleaning tasks.
OGP
Walmart Supercenter
Aberdeen, NC
03.2022 - 09.2022
- Shop online orders in a timely manner
- Assemble and dispense orders to the assigned customers
- Help customers around the store to find items
- Stocking shelves.
Shift Lead
Jersey Mike's Subs
Taylortown, NC
03.2023 - 07.2023
- Assisted in the training of new employees.
- Monitored employee performance and provided feedback on areas for improvement.
- Maintained store appearance by cleaning, stocking shelves, and ensuring merchandise was properly displayed.
- Ensured that all safety protocols were followed at all times.
- Identified opportunities for operational improvements and communicated them to management.
- Provided guidance and support to other team members as needed.
- Conducted regular inventory checks to maintain accurate stock levels.
- Handled cash register transactions accurately while providing excellent customer service.
- Reviewed daily sales reports and monitored financial performance metrics.
- Performed opening and closing procedures such as setting alarm systems, counting money.
- Performed administrative tasks including filing documents, data entry.
- Analyzed customer buying patterns to identify trends in sales activity.
Assistant Store Manager
Jersey Mike's Subs
Taylortown, NC
07.2023 - Current
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Assigned tasks to appropriate personnel based on their skill level and availability.
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Monitored employee performance to ensure compliance with company policies and procedures.
- Assisted in training new employees on shift operations.
- Scheduled team members for shifts based on business needs and customer demand.
- Resolved customer complaints promptly and professionally.
- Confirmed accuracy of daily sales reports before submitting them to management for review.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.
- Handled customer inquiries in a timely manner while providing accurate information regarding menu items and promotions.
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
- Delegated tasks to employees and monitored activities and task completion.
- Managed daily workflow and scheduled staff for adequate coverage.
- Assisted general manager with operations game plan and company initiatives implementation.
- Performed inventory counts as required by management.
Education
High School -
Union Pines High School
01.2021
Skills
- Organized
- Safety understanding
- Prioritization
- Cash handling accuracy
- Money handling
- Customer service
- Energetic and cheerful
- Flexible schedule
- Reading comprehension
- Friendly attitude
- Quick learner
- Leadership Qualities
- Training and mentoring
- Teamwork and Collaboration
- Following Instructions
- Decision-making capabilities
- Task Prioritization
- Multitasking
- Schedule Preparation
- Team Leadership
Timeline
Assistant Store Manager
Jersey Mike's Subs
07.2023 - Current
Shift Lead
Jersey Mike's Subs
03.2023 - 07.2023
OGP
Walmart Supercenter
03.2022 - 09.2022
Team Member
Jersey Mike's Subs
08.2020 - 03.2022
High School -
Union Pines High School
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